Micah Hall
Raleigh
Summary
Dynamic professional with a proven track record at Carolina Country Club, excelling in customer service and problem-solving. Demonstrated ability to enhance member engagement through meticulous quality assurance and interpersonal communication. Skilled in MS Office, adept at managing time efficiently. Recognized for reliability and a self-directed approach, consistently delivering exceptional experiences.
Overview
5
5
years of professional experience
Work History
Golf Member Services
Carolina Country Club
Raleigh
09.2024 - Current
- Deliver high-quality customer service to club members, ensuring an exceptional experience tailored to individual needs.
- Recognized for reliability, professionalism, and strong interpersonal skills, earning positive feedback from both members and management.
- Manage the golf cart fleet, range balls, and club rentals, ensuring seamless day-to-day operations.
- Stay well-informed about club events and activities, enhancing member engagement and retention.
Banquet Assistant
Thyme Savor Catering
Wilmington
05.2024 - 09.2024
- Transported food and catering equipment to and from event locations.
- Provided meticulous, high-end catering service, adapting to diverse client needs in a fast-paced, high-pressure environment.
- Reconciled oral instructions with written order sheets to achieve correct and organized product setup.
- Organized buffet tables, beverage areas, and other service stations prior to events.
Barback
Blockade Runner Beach Resort
Wilmington
04.2023 - 09.2023
- Maintained bar operations and inventory management, ensuring a smooth service flow in a high-volume beachfront resort.
- Assisted bartenders by replenishing supplies, garnishes, and maintaining an organized, welcoming atmosphere.
- Developed customer engagement skills, and gained valuable experience in the hospitality industry.
Camp Counselor
YMCA Of Greater Indianapolis
Wilmington
11.2019 - 08.2022
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Implemented behavior management techniques, fostering a respectful and positive environment.
- Managed daily operations of recreational facilities.
- Improved camper experience with list of flash-fun ideas.
Education
Agricultural Business - Management
North Carolina State University
Raleigh, NCSkills
- Customer service
- Problem solving
- Quality assurance
- Time management
- MS Office
- Interpersonal communication
- Self-Directed
Affiliations
- Member of Phi Delta Theta - Delta Chapter
- North Carolina Soccer State Champion - 2022
- Involved in Wolfpack Club
Timeline
Golf Member Services
Carolina Country Club
09.2024 - Current
Banquet Assistant
Thyme Savor Catering
05.2024 - 09.2024
Barback
Blockade Runner Beach Resort
04.2023 - 09.2023
Camp Counselor
YMCA Of Greater Indianapolis
11.2019 - 08.2022
Agricultural Business - Management
North Carolina State University
Similar Profiles
L. Howard Brooks, Jr.L. Howard Brooks, Jr.
House and Grounds Committee Member at Carolina Country ClubHouse and Grounds Committee Member at Carolina Country Club
Jack DouglasJack Douglas
Junior Swim Coach at Carolina Country ClubJunior Swim Coach at Carolina Country Club
Bryce St. JohnBryce St. John
Assistant Equipment Manager at Carolina Country ClubAssistant Equipment Manager at Carolina Country Club