Micah Bedsole
Newport
Summary
Production professional prepared for high-standard roles in technical environments. Extensive experience in maintaining and optimizing production equipment to ensure uninterrupted operations. Known for collaborative spirit and reliability, adapting to changing needs and consistently driving results. Proficient in equipment troubleshooting, workflow optimization, and team coordination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Technician
High Speed Gear
Swansboro, NC
09.2025 - Current
- Operated and maintained production machinery to ensure optimal performance and minimize downtime.
- Conducted quality inspections on products to guarantee adherence to specifications and standards.
- Collaborated with team members to streamline production processes, enhancing overall efficiency.
- Trained new staff on safety protocols, operational procedures, and equipment usage.
Desktop Technician IT II
Compucom
Charlotte, NC
03.2023 - 08.2024
- Provided technical support for desktop systems, ensuring swift issue resolution and optimized performance.
- Installed, configured, and maintained hardware and software for end-user workstations.
- Diagnosed and resolved hardware malfunctions, enhancing user productivity through efficient troubleshooting.
- Collaborated with IT teams to deploy system upgrades, improving overall network functionality.
Field Technician II
CompuCom
02.2022 - 03.2023
- Diagnosed and resolved hardware and software issues for diverse client environments.
- Performed installations and configurations of computer systems and peripherals.
- Provided technical support via phone, email, and onsite visits to clients.
- Collaborated with cross-functional teams to implement system upgrades efficiently.
Desktop I
CompuCom
Eastern NC
01.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Administrative Support Technician
CompuCom
Newport, NC
02.2019 - 03.2021
- Coordinated scheduling and logistics for team meetings and events.
- Managed electronic filing systems to ensure efficient document retrieval.
- Supported IT asset management, maintaining inventory of equipment and supplies.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Education
High School Diploma -
Croatan High School
Newport, NC06.2017
Skills
- Excellent Communication
- Investigative abilities
- Patience and Tact
- Legal Compliance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Maintain Clear and Accurate Records
- Multitasking Abilities
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Decision-Making
Certification
- Willing and able to obtain quickly all Level I Certifications required.
- Dell Certification - 2/2023
- Lexmark Certification 1/2022
Timeline
Production Technician
High Speed Gear
09.2025 - Current
Desktop Technician IT II
Compucom
03.2023 - 08.2024
Field Technician II
CompuCom
02.2022 - 03.2023
Desktop I
CompuCom
01.2021 - 01.2022
Administrative Support Technician
CompuCom
02.2019 - 03.2021
High School Diploma -
Croatan High School