Mia Sullivan
Waxhaw
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Waltonwood Providence
Charlotte, NC
06.2023 - 02.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Managed multiple tables efficiently, enhancing overall guest satisfaction.
- Resolved guest complaints promptly, ensuring positive dining experiences.
Host/Busser
701 Main Restaurant
Waxhaw, NC
02.2022 - 07.2024
- Greeted and seated guests, ensuring optimal flow and efficiency during peak hours.
- Managed reservations and waitlists using restaurant management software to enhance guest experience.
- Collaborated with front-of-house team to maintain high service standards and guest satisfaction levels.
- Trained new hosts on operational procedures, customer service techniques, and restaurant policies.
Education
High School Diploma -
Parkwood High School
Monroe, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Server
Waltonwood Providence
06.2023 - 02.2026
Host/Busser
701 Main Restaurant
02.2022 - 07.2024
High School Diploma -
Parkwood High School