Mia Rojo-Estrada
Henderson
Summary
Dynamic server with a proven track record at Mezcalito Grill and Tequila Bar, excelling in customer service and team collaboration. Skilled in data analysis and conflict resolution, I consistently enhanced customer satisfaction and operational efficiency, ensuring a memorable dining experience. Adaptable and dedicated, I thrive in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Mezcalito Grill and Tequila Bar
Henderson
05.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
Cielito Taqueria and Bar
Burlington
08.2024 - 09.2025
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Some College (No Degree) - Psychology
University of North Carolina At Greensboro
Greensboro, NCSkills
- Customer service
- Data analysis
- Behavioral assessment
- Conflict resolution
- Team collaboration
- Time management
- Adaptable and flexible
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Cielito Taqueria and Bar
08.2024 - 09.2025
Server
Mezcalito Grill and Tequila Bar
05.2023 - Current
Some College (No Degree) - Psychology
University of North Carolina At Greensboro
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