MIA PROSSER
Goldsboro
Summary
Personable and organized, with a knack for building positive relationships and providing exceptional service. Adept at understanding customer needs and proficient in utilizing technology to streamline processes. Committed to delivering impactful solutions that enhance member satisfaction and drive organizational success.
Overview
2
2
years of professional experience
Work History
Member Specialist
Sam's Club
Goldsboro, NC
10.2025 - Current
- Assisted members with inquiries, providing exceptional customer service and support.
- Processed credit card and Plus upgrade applications efficiently, ensuring accuracy and compliance with company policies.
- Educated members on product features, benefits, and services to enhance their shopping experience.
- Collaborated with team members to improve store operations and streamline processes for better efficiency.
Office Assistant
Furniture Fair
Goldsboro, NC
06.2025 - 09.2025
- Supported data entry tasks to maintain accurate records in databases.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Maintained cleanliness and organization of the office environment daily.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
Server
Mimmo's Pizza N Pasta
Goldsboro, NC
03.2024 - 06.2025
- Delivered exceptional customer service in a fast paced dining environment.
- Managed order accuracy and ensured timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline order preparation and enhance efficiency.
- Trained new servers on menu knowledge and service protocols.
Education
High School Diploma -
Spring Creek High School
Seven Springs, NC06-2023
Skills
- Active Listening
- Attention to Detail
- Customer Service Excellence
- Exceptional communication
- Hospitality and Accommodation
- Relationship building
- Time Management
- Mathematics
- Writing
- Greet Guests
- Call Handling
- Problem Solving
- Google Drive
Timeline
Member Specialist
Sam's Club
10.2025 - Current
Office Assistant
Furniture Fair
06.2025 - 09.2025
Server
Mimmo's Pizza N Pasta
03.2024 - 06.2025
High School Diploma -
Spring Creek High School