Mia Perry
Raleigh
Summary
Dynamic professional with extensive experience in customer service and administrative support at FASMA Raleigh Foot and Ankle. Adept at appointment scheduling and cash handling, I excel in multitasking and fostering positive client relationships. Known for my reliability and attention to detail, I consistently enhance operational efficiency and client satisfaction.
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
FASMA Raleigh Foot and Ankle
Raleigh
06.2024 - 03.2025
- Scheduled space or equipment for special programs, meetings and conferences.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Scheduled and confirmed appointments for clients and staff.
- Signed for packages, recorded deliveries and distributed to personnel.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Greeted customers, answered general questions and directed to appropriate locations.
- Handled sensitive information in a confidential manner.
- Responded to customer inquiries via phone, email, and in person.
- Handled payment processing and provided customers with receipts and proper bills and change.
prep cook
Flavor Hills
Raleigh
12.2023 - 01.2024
- I was a prep cook
- I was in charge of making sure food was prepped up for the day and made sure we are not running out of things
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked freshness of food and ingredients prior to use.
- Organized walk-in coolers and freezers according to established guidelines.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Checked completed orders for correct quantity and quality.
waitress and runner
The Whitman
Raleigh
10.2023 - 12.2023
- Was in charge of making sure the guest that comes in is checked in for their reservation and is seated at their table they ordered
- Made sure I got their order in and delivered to them in a timely fashion
- Making sure they have everything they need
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Processed payments accurately using cash registers or POS systems.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented food and beverages to guests at tables.
- Set up tables in between patrons to reduce wait times.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
hostess and prep cook
Gravy's
Raleigh
06.2023 - 10.2023
- Was in charge of making sure the guest that comes in is checked in for their reservation and is seated at their table they ordered
- Answered the phone to take orders or reservations
- Great and make sure that they had a great meal and to come again
- Answered telephone to provide dining information and take reservations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Stocked server areas with supplies before, during and after shifts.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Helped service staff handle demand by distributing food and beverages.
- Answered phones promptly to record and confirm reservations.
- Assisted in preparing the restaurant for opening and closing shifts.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
prep cook
Sullivan's Steakhouse
Raleigh
06.2023 - 10.2023
- I was a prep cook
- I was in charge of making sure food was prepped up for the day and made sure we are not running out of things
- Checked freshness of food and ingredients prior to use.
- Organized walk-in coolers and freezers according to established guidelines.
- Maintained records of daily food usage in accordance with health regulations.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Checked completed orders for correct quantity and quality.
- Discarded spoiled food items immediately following established procedures.
- Completed special orders according to customer dietary needs.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Measured ingredients accurately using measuring cups and spoons.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Requested supplies and equipment orders, explaining needs to managers.
personal assistant
Stat Logix's
Raleigh
04.2021 - 01.2023
- I am a personal assistant
- I run errands for my boss, I take calls and organize her schedule, and make sure she stays on time to meetings
- I took important notes and made sure she was put in order
- Proofread documents for accuracy prior to submission to the executive team.
- Managed office supplies inventory and placed orders when necessary.
- Developed processes for efficient workflow within the departmental structure.
- Scanned documents into electronic format for storage in a secure database system.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
- Performed various clerical tasks and organized office areas to promote productivity.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Screened telephone calls and inquiries and directed as appropriate.
- Completed basic administrative work and managed household accounts.
- Maintained clerical correspondence via email and phone.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
sales associate and manager
Gathering Gallery
Raleigh
04.2021 - 05.2022
- Was shipping out metal and packaging bolts their correct destination
- Making sure items were correctly and safely packaged
- Make sure we have the right amount of inventory in the warehouse
- And to make sure we are sending the right amount to the sender, and checking out customers and making sure they are happy
- Organized store by returning merchandise to proper areas and restocked displays.
- Adhered to company initiatives and achieved established goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained records related to sales for store management.
- Assessed customer needs to provide assistance and information on product features.
- Described merchandise and explained use, operation and care.
- Maintained knowledge of sales and promotions, return policies and security practices.
Hostess
The Pit Authentic Barbecue
Raleigh
06.2020 - 04.2021
- Was in charge of making sure the guest that comes in is checked in for their reservation and is seated at their table they ordered
- Answered the phone to take orders or reservations
- Great and make sure that they had a great meal and to come again
Shipping and Receiving
Bay Standard Manufacturing Inc.
Stockton
01.2019 - 04.2019
- Was shipping out metal and packaging bolts their correct destination
- Making sure items were correctly and safely packaged
- Make sure we have the right amount of inventory in the warehouse
- And to make sure we are sending the right amount to the sender
Noodle Cook/prep lead
Noodles & Company
Concord
05.2017 - 05.2018
- Was in charge of cooking the food fresh to order and on time
- Was also learning all positions so I can become manager, but I ended up having a little girl and moving to North Carolina
hostess and prep cook
Gravy's
Raleigh
06.2016 - 10.2017
- Was in charge of making sure the guest that comes in is checked in for their reservation and is seated at their table they ordered
- Answered the phone to take orders or reservations
- Great and make sure that they had a great meal and to come again
cashier, dishwasher, making pizzas, serving
Benny Capitale's
Raleigh
07.2016 - 12.2016
- Was in charge of making the pizza
- Making the dough and sauce
- Worked as a cashier
- Shifted manager
- Make the schedule
- Did stock count and our orders
salad maker and prep cook
B-Goods
Raleigh
06.2016 - 12.2016
- Was in charge of cooking the food fresh to order and on time
- Making smoothies and salads and doing prep work before opening and making sure the station was stocked for the next shift
Education
diploma -
Needham Broughton High School
Raleigh, NC06.2016
Business
Wake Technical Community College
Raleigh, NCSkills
- Fast learner
- Great with customers
- Pick up skills very fast
- Great with or without a team
- Love to learn new things
- Passionate about work
- Great listener
- Can multitask
- Very dependable
- Reliable transportation
- Appointment scheduling
- Cash handling
- Multi-line phone operation
- Customer service
- Inventory management
- Effective communication
- Time management
- Team collaboration
- Greeting visitors
- Customer relationship management
- Client communication
- Phone etiquette
- Multitasking and organization
- Researching skills
- Log book monitoring
- Email and telephone decorum
- File organization
- Scheduling
- Administrative support
- Call forwarding
- Attention to detail
- File management
- Meeting scheduling
- Meeting arrangements
- Confidentiality handling
- Problem-solving skills
Timeline
Front Desk Receptionist
FASMA Raleigh Foot and Ankle
06.2024 - 03.2025
prep cook
Flavor Hills
12.2023 - 01.2024
waitress and runner
The Whitman
10.2023 - 12.2023
hostess and prep cook
Gravy's
06.2023 - 10.2023
prep cook
Sullivan's Steakhouse
06.2023 - 10.2023
personal assistant
Stat Logix's
04.2021 - 01.2023
sales associate and manager
Gathering Gallery
04.2021 - 05.2022
Hostess
The Pit Authentic Barbecue
06.2020 - 04.2021
Shipping and Receiving
Bay Standard Manufacturing Inc.
01.2019 - 04.2019
Noodle Cook/prep lead
Noodles & Company
05.2017 - 05.2018
cashier, dishwasher, making pizzas, serving
Benny Capitale's
07.2016 - 12.2016
hostess and prep cook
Gravy's
06.2016 - 10.2017
salad maker and prep cook
B-Goods
06.2016 - 12.2016
diploma -
Needham Broughton High School
Business
Wake Technical Community College