Summary
Overview
Work History
Education
Skills
Timeline
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Mia Paschal

Stedman

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Plato's Closet
06.2024 - 11.2024
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.

Sales Associate

Ultimate Chocolates
10.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Retail Sales Associate

Cracker Barrell Old Country Store
10.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Restaurant Hostess

Pierro's Italian Bistro
11.2022 - 06.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Education

Elgin High School
Elgin, OK

Associate of Arts - Associate of Arts

Fayetteville Technical Community College
Fayetteville, NC
05-2026

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Cash handling
  • Customer engagement
  • Retail sales
  • Customer assistance
  • Money handling
  • Product knowledge
  • Relationship building
  • Phone etiquette
  • Conflict resolution
  • POS system operations
  • Upselling strategies

Timeline

Retail Sales Associate

Plato's Closet
06.2024 - 11.2024

Sales Associate

Ultimate Chocolates
10.2023 - 02.2024

Retail Sales Associate

Cracker Barrell Old Country Store
10.2023 - 01.2024

Restaurant Hostess

Pierro's Italian Bistro
11.2022 - 06.2023

Elgin High School

Associate of Arts - Associate of Arts

Fayetteville Technical Community College

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Mia Paschal