Mia Mathews
Zebulon
Summary
Dynamic and dedicated professional with a positive attitude and strong customer service skills while employed. Proven ability to optimize inventory management and enhance shopping experiences for customers. Experienced in POS systems, as well
as having effective communication, consistently achieving sales goals while maintaining a clean and organized environment. Eager to contribute to team success.
Overview
4
4
years of professional experience
Work History
Stocker
Walmart
10.2025 - 12.2025
- Stocked shelves efficiently to ensure product availability and organization.
- Assisted in inventory management by tracking stock levels and replenishing as needed.
- Maintained cleanliness and safety standards in storage areas to enhance operational efficiency.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
- Utilized handheld devices for accurate scanning and labeling of merchandise for efficient inventory control.
- Conducted regular audits of stock to identify discrepancies and minimize loss potential.
- Adapted quickly to changing priorities, demonstrating flexibility in stocking schedules and product placements.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
Sales Associate
Walmart
04.2023 - 10.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring cleanliness.
- Operated cash register accurately, processing transactions efficiently and providing receipts.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Developed familiarity with store policies and procedures to provide accurate information to customers.
- Engaged in ongoing training to stay updated on product knowledge and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Ride Attendant
Galaxy Fun Park
10.2023 - 03.2024
- Ensured safety compliance for guests during ride operations and pre-ride checks.
- Assisted in managing crowd flow to enhance guest experience and minimize wait times.
- Provided clear instructions to guests regarding safety protocols before rides.
- Responded effectively to guest inquiries, fostering a positive environment within the park.
- Trained new staff on operational procedures and safety measures for rides.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
Cashier
Hardee's Restaurant
05.2022 - 03.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Collaborated with team members to optimize service speed during peak hours.
- Handled cash, credit, and mobile payments while ensuring accurate cash drawer management.
- Trained new staff on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
McDonald's Restaurant
04.2023 - 09.2023
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Collaborated with team members to optimize service speed during peak hours.
- Handled cash, credit, and mobile payments while ensuring accurate cash drawer management.
- Trained new staff on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Franklin County Early College High School
Louisburg, NCSkills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Loading and unloading
- Customer assistance
- Friendly and personable
- Complex Problem-solving
- POS systems
- Equipment monitoring
- Signing and pricing
- Verbal and written communication
Timeline
Stocker
Walmart
10.2025 - 12.2025
Ride Attendant
Galaxy Fun Park
10.2023 - 03.2024
Sales Associate
Walmart
04.2023 - 10.2025
Cashier
McDonald's Restaurant
04.2023 - 09.2023
Cashier
Hardee's Restaurant
05.2022 - 03.2024
High School Diploma -
Franklin County Early College High School