Mia Castelhano
Wilmington
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nibblins LLC
Winchester
06.2023 - 07.2025
- Processed transactions, as well as returns, exchanges, and refunds, using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
Student Training Aid
Loudoun Valley High School
Purcellville
03.2022 - 06.2024
- Participated in the inventory management of athletic training supplies and equipment.
- Assisted in the setup and breakdown of athletic training facilities for practices and competitions.
- Provided athletic training services including taping, bracing, rehabilitation exercises, and other treatments.
Education
High School Diploma -
Loudoun Valley High School
Purcellville, VA06-2024
Some College (No Degree) - Kinesiology
Utah State University
Logan, UTSkills
- Customer service
- Customer engagement
- Adaptability
- Point of sale
- Store opening and closing
- Relationship building
Accomplishments
- Outstanding Student Training Aid award at Loudoun Valley High School 2022-2024
- Team captain for both High School and Club soccer 2021-2023
Timeline
Sales Associate
Nibblins LLC
06.2023 - 07.2025
Student Training Aid
Loudoun Valley High School
03.2022 - 06.2024
High School Diploma -
Loudoun Valley High School
Some College (No Degree) - Kinesiology
Utah State University
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