Michael Graney
Cary
Summary
Accomplished counselor with expertise in crisis intervention and empathy development, previously at Educare Community Living. Proven track record in enhancing client outcomes through personalized treatment plans and effective communication. Skilled in documentation and reporting, ensuring compliance with HIPAA standards. Successfully improved client satisfaction by 30% through tailored therapeutic approaches and resource education.
Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
49
49
years of professional experience
Work History
Counselor
Educare Community Living
06.1996 - 12.2026
- Developed personalized treatment plans in collaboration with clients and interdisciplinary teams.
- Monitored client progress and adjusted therapeutic approaches to enhance engagement and outcomes.
- Provided crisis intervention support, ensuring safety and stability for clients in distress.
- Educated clients on coping strategies and life skills to promote independence and resilience.
- Documented case notes accurately, maintaining compliance with regulatory standards and confidentiality protocols.
- Participated in training programs to stay current with best practices in mental health counseling techniques.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Listened to clients' concerns and provided encouragement and support.
Server/Dishwasher
Brookdale Assisted Living
05.2023 - 05.2024
- Provided attentive service to residents, ensuring satisfaction with dining experiences.
- Assisted in meal preparation and presentation, adhering to dietary restrictions and preferences.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance.
- Collaborated with kitchen staff to fulfill special requests and accommodate resident needs.
- Communicated effectively with residents and families regarding menu options and dietary concerns.
- Supported team members by training new staff on service protocols and best practices.
- Adapted quickly to changing circumstances in a fast-paced environment, maintaining service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Counselor
Greenfield Mass/group Home
10.1993 - 10.1994
- Facilitated individual and group counseling sessions to address clients' emotional and behavioral challenges.
- Conducted intake assessments to identify client needs and establish appropriate service referrals.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
PCA
Individual Clients
10.1992 - 10.1993
- Assisted clients with daily living activities, promoting independence and comfort.
- Communicated effectively with clients to understand and address their individual needs.
- Maintained cleanliness and organization in client environments, ensuring safety and hygiene standards.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Maintained clean and safe environment to promote patient safety and comfort.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Brattleboro Retreat/Psychiatric Nursing Facility
09.1992 - 03.1993
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and documented changes in patient condition accurately.
- Collaborated with healthcare team to develop and implement care plans.
- Provided emotional support and therapeutic communication to patients in crisis.
- Maintained a safe and clean environment for patients through effective hygiene practices.
- Participated in staff training sessions to enhance skills and knowledge of best practices.
- Responded promptly to patient needs, improving overall satisfaction with care services.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
New Milford Nursing Home
04.1978 - 04.1979
- Educated patients and families on treatment plans and wellness strategies.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Collaborated with healthcare team to develop and implement care plans.
- Maintained a safe and clean environment for patients through effective hygiene practices.
- Responded promptly to patient needs, improving overall satisfaction with care services.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
Bachelor of Science - Forestry
University of Tennessee
Knoxville, TN10-1983
Skills
- Skilled in intake interviewing
- Counseling
- HIPAA
- Mental health support
- Self-care strategies
- Building rapport
- Crisis intervention techniques
- Behavior monitoring
- Empathy development
- Crisis intervention
- Expertise in crisis intervention techniques
- Learning disability awareness
- Behavior modification
- [Type] counseling
- Psychiatric populations
- Addictions specialist
- Psychotropic medications
- Extensive DSM-iV knowledge
- Exceptional problem solver
- Decision-making
- Documentation and reporting
- Positive patient experiences
- Conflict resolution
- Emotional support
- File and record keeping
Accomplishments
- Recipient of the National Residence Hall/Recreation Leader
- Statistic Researcher on The Blue Ridge Scenic Vista Study
- Lumber inspector expert/National Lumber Inspection School
- Deans List
- Supervised team of 5 staff members.
Languages
English
Full Professional
Timeline
Server/Dishwasher
Brookdale Assisted Living
05.2023 - 05.2024
Counselor
Educare Community Living
06.1996 - 12.2026
Counselor
Greenfield Mass/group Home
10.1993 - 10.1994
PCA
Individual Clients
10.1992 - 10.1993
CNA
Brattleboro Retreat/Psychiatric Nursing Facility
09.1992 - 03.1993
CNA
New Milford Nursing Home
04.1978 - 04.1979
Bachelor of Science - Forestry
University of Tennessee
National Reidence Hall/Recreation Leader
Developed Recreation Programs for Students Living in the University of TN Dorms
Cook outs
Coffee Houses
Various recreation related activities