CHIMEZIE OGU
Durham,NC
Summary
Infrastructure Logistics & Supply Chain Leader with 8+ years building and scaling global hardware logistics operations from concept to execution. Proven expertise architecting process frameworks, managing multi-site warehouse networks, leading cross-functional teams of 50+, and owning enterprise inventory/asset-lifecycle systems. Deep experience moving high-value and complex equipment through global supply chains in pharmaceutical and tech environments. Demonstrated ability to translate operational requirements into systematic SOPs, drive vendor accountability through QA/audit loops, and ensure 100% on-time delivery of mission-critical assets.
Overview
11
11
years of professional experience
Work History
SUPPLY CHAIN & AUTOMATION SYSTEMS MANAGER
Grifols Therapeutics
Clayton, NC
01.2024 - Current
- Infrastructure-scale pharmaceutical manufacturing operation; managed inventory visibility and automation across 3-department network
- Architected Material Flow Visibility: Designed and implemented ERP-integrated Power BI dashboards creating real-time inventory transparency, achieving 91% material availability — enabling predictable kitting and ship-out schedules across production network
- Built Warehouse/Automation SOP Discipline: Established documented procedures governing receiving inspection, material flow, automation integration, and QA audit loops; translated field incidents into systematic process improvements, reducing rework by 23%
- Owned Asset-Lifecycle Data: Partnered with cross-functional teams to define inventory state machine and system requirements; drove 100% book-to-floor reconciliation through disciplined cycle-count protocols and system-based exception management
- Elevated Supply Chain Efficiency: Improved operational performance from 70% to 93% through KPI-driven framework (throughput, cycle time, accuracy, downtime) and accountability structure across 51-person organization
- Optimized Sparing Model: Redesigned demand planning and forecasting model, achieving 25% stockout reduction while maintaining SLA compliance — critical for pharmaceutical manufacturing continuity
- Led Function Buildout: Hired and developed team across Warehouse, Production, and Automation ops; established training protocols ensuring consistent execution across all sites
LOGISTICS MANAGER
23andMe
Sunnyvale, CA
04.2022 - 01.2024
- Global distribution network; high-value direct-to-consumer genomics equipment; 4-continent warehouse coordination
- Owned Global Warehouse Network: Managed multi-site 3PL and in-house warehouse strategy across USA, UK, APAC, and Australia; established sparing model and inventory positioning to support SLA compliance across distributed PoPs
- Built S&OP Process Framework: Architected KPI-driven Sales & Operations Planning with documented governance, improving forecast accuracy by 20% and reducing inventory imbalances across geographically dispersed network
- Established Vendor Accountability: Launched formal RFP/RFQ process with performance scorecards and QBR structure; achieved 60% improvement in vendor execution through competitive bidding discipline and named-carrier accountability
- Optimized High-Value Shipping Ops: Implemented carrier selection framework and dynamic routing software, reducing monthly freight costs by $1.2M while maintaining service SLAs; integrated GPS tracking and tamper-evident monitoring
- Managed Chain-of-Custody: Oversaw high-value equipment shipping with defined handoff protocols and carrier insurance requirements; achieved zero loss rate across 4 regions through disciplined tracking and accountability
- Led Process Standardization: Documented end-to-end logistics SOPs (pack-out, labeling, carrier selection, exception handling) enforced across distributed teams, ensuring consistent execution
LOGISTICS & WAREHOUSE MANAGER
T. Marzetti
Milpitas, CA
06.2020 - 04.2022
- Food manufacturing and distribution; SAP S/4HANA transformation; high-complexity kitting and fulfillment operations
- Owned WMS/ERP System Implementation: Served as business-side lead for SAP S/4HANA warehouse automation deployment; defined data model, process requirements, and EDI integrations; drove system adoption and data quality discipline
- Built Warehouse Automation Strategy: Championed goods-to-person automation and conveyor integration, reducing order-to-delivery cycle time by 83% and delivering $260K/month in labor savings
- Established Receiving & Inspection SOP: Architected documented procedures for goods receiving, automated quality checks, and exception handling; achieved 96.5% inventory accuracy through system-driven controls and audit discipline
- Managed 3PL Network: Evaluated and contracted 3PL partners; established KPIs for dock performance, inventory handling, and throughput; conducted quarterly performance reviews and process audits
- Optimized Sparing & Cycle Counts: Implemented disciplined cycle-count schedule with book-to-floor reconciliation protocols; eliminated inventory variance and improved stock visibility for demand planning
- Led Function Buildout: Hired warehouse operations team, process engineers, and QA coordinators; established training matrix and performance accountability structure
LOGISTICS & WAREHOUSE MANAGER
Juniper Networks
Sunnyvale, CA
09.2017 - 06.2020
- High-tech hardware manufacturer; network/optical equipment; complex supply chain with global component sourcing
- Implemented ERP/WMS Integration: Drove enterprise WMS deployment with SAP integration; established data governance and real-time inventory visibility, achieving 91% accuracy and 90% supplier performance improvement
- Owned Spares & RMA Program: Built reverse-logistics framework involving RMA intake, repair/refurb workflows, and decommission disposition; managed spares positioning across service centers to meet customer replacement SLAs
- Established Hardware Logistics SOP: Authored procedures for receiving, inspection, kitting, packaging, ship-out, and customer receiving; embedded QA/audit loop to track compliance and drive continuous process improvement
- Led High-Value Shipping Ops: Managed carrier relationships for high-value network equipment; established GPS tracking and named-handoff protocols; maintained perfect on-time delivery record
- Spearheaded Automated Systems: Led campus-wide Fastenal locker system implementation; designed automated parts-retrieval workflow reducing procurement cycle time and improving inventory control
- Managed Heavy Equipment Logistics: Coordinated shipping of large integrated racks and chassis; managed carrier routing, dock receiving procedures, and installation coordination
LOGISTICS SUPERVISOR
ThinFilm Electronics
Sunnyvale, CA
07.2016 - 09.2017
- Advanced materials manufacturing; complex receiving, kitting, and fulfillment operations
- Owned Receiving & Inspection SOP: Authored comprehensive procedures governing raw material acceptance, quality checks, inspection documentation, and non-conformance escalation; trained team to enforce discipline
- Established KPI Framework: Implemented throughput and accuracy metrics with daily tracking and accountability; achieved 100% on-time shipping and receiving against production schedules
- Built Cycle-Count Discipline: Established systematic inventory verification protocols and book-to-floor reconciliation; maintained high inventory accuracy supporting just-in-time production planning
SUPPLY CHAIN SPECIALIST
Gilead Sciences
San Mateo, CA
12.2015 - 07.2016
- Pharmaceutical clinical supply chain; temperature-sensitive materials; regulatory compliance and traceability
- Managed Cold Chain Operations: Owned receiving, inspection, and chain-of-custody procedures for temperature-sensitive clinical trial materials; achieved 100% on-time delivery while maintaining regulatory and quality compliance
- Established Receiving Documentation: Created SOP for material intake, temperature verification, and traceability tracking; built audit trail supporting regulatory requirements and quality assurance
Education
Master of Science - International Transport Management
SUNY Maritime College
New York, NY01.2014
Bachelor of Science - Maritime Technology
Federal University of Technology
NigeriaProfessional Certifications - Six Sigma Green Belt
01.2020
Skills
- Enterprise Systems: SAP S/4HANA Oracle EBS WMS Platforms PLC/Automation Integration Asset Lifecycle Management Platforms
- Supply Chain Tools: Power BI & Analytics Advanced Excel EDI Integration Confluence (Documentation) Jira
- Domain Knowledge: SOP Documentation & Process Engineering Warehouse Network Design 3PL Management Carrier Operations Inventory Analytics RMA/Reverse Logistics
- Cost analysis
- Problem-solving
- Teamwork and collaboration
Websites
CORE COMPETENCIES
- Logistics Operations & Process Engineering: Global Hardware Logistics | SOP/Process Architecture & Documentation | Warehouse Network Design (3PL & In-House) | Inventory Management & Cycle-Count Discipline | Quality Assurance & Audit Frameworks | Receiving, Inspection, Kitting, Ship-Out Workflows | RMA & Reverse Logistics | Heavy/Oversized Equipment Movement | Chain-of-Custody & Security Operations
- Asset & Inventory Systems: WMS/Inventory Platform Business Ownership | Asset-Lifecycle Management | Data Model Definition & State Machine Design | EDI/System Integration | Book-to-Floor Reconciliation | Sparing Models & SLA Management | Inventory Analytics
- Carrier & High-Value Shipping Ops: Carrier Selection & Management | Lane Risk Assessment | GPS/Tamper Traceability & Named Handoffs | Insurance & Claims Management | Cold Chain/Temperature Integrity | Trade Compliance (ECCN/ITAR) | Dual-Use Electronics Classification
- Team Leadership & Function Build: Hiring & Team Development (Warehouse Ops, Logistics Coordinators, Process Engineers, Compliance) | Cross-Functional Collaboration (Engineering, IT, Operations, QA) | Change Management & Field Incident Translation to Process Improvements | Operational Readiness
- Technology & Analytics: Power BI & Supply Chain Analytics | SAP S/4HANA & ERP Systems | WMS Platforms & PLC Integration | Advanced Excel & Cost Attribution | Confluence & Project Documentation
KEY ACHIEVEMENTS ALIGNED TO INFRASTRUCTURE EXPANSION ROLE
- Built Global Warehouse Networks managing multi-site inventory, 3PL partnerships, and sparing models across 4+ regions
- Authored Complete SOP Frameworks for receiving, inspection, kitting, ship-out, RMA with embedded QA/audit loops — proven ability to scale execution consistency across distributed teams
- Owned WMS/Asset-Lifecycle Business Requirements — defined data models, state machines, and system integrations; drove vendor accountability through software partnerships
- Managed High-Value Equipment Shipping with chain-of-custody protocols, carrier selection, GPS tracking, and insurance/claims — zero loss rate across complex global operations
- Led Function Buildout from Near-Zero — hired teams, architected processes, selected systems, owned operational metrics
- Reduced Complex Cycle Times by 83% through automation strategy and process optimization — demonstrating ability to move large integrated hardware efficiently
- $1.2M+ Monthly Cost Optimization through systematic carrier and logistics route optimization
- Demonstrated Trade Compliance & Regulatory Expertise in pharmaceutical cold-chain and temperature-sensitive materials management
Timeline
SUPPLY CHAIN & AUTOMATION SYSTEMS MANAGER
Grifols Therapeutics
01.2024 - Current
LOGISTICS MANAGER
23andMe
04.2022 - 01.2024
LOGISTICS & WAREHOUSE MANAGER
T. Marzetti
06.2020 - 04.2022
LOGISTICS & WAREHOUSE MANAGER
Juniper Networks
09.2017 - 06.2020
LOGISTICS SUPERVISOR
ThinFilm Electronics
07.2016 - 09.2017
SUPPLY CHAIN SPECIALIST
Gilead Sciences
12.2015 - 07.2016
Master of Science - International Transport Management
SUNY Maritime College
Bachelor of Science - Maritime Technology
Federal University of Technology