Meshol Grissett
Shallotte
Summary
Motivated and enthusiastic remote support health specialist with 6 years experience with working with BH,MH,SU and IDD youth, adults and justice involved participants. Highly effective with prioritizing, organizing and acting as a one-on-one support for members and their caregivers.
Overview
3
3
years of professional experience
Work History
Remote Support Health Specialist - 40 Hours
Trillium Health Resources
11.2023 - Current
- Gather member information and conduct TULA assessments from new TCM referrals.
- Provide a positive member experience by building relationships, exhibiting empathy, and providing solutions for member needs.
- Record members progress throughout TULA participation, including calls, referrals, and regular follow-up health meetings.
- Effectively communicate with members to better understand their health needs and challenges.
Eligibility Specialist/Career Navigator-40 Hours
Brunswick Community College
07.2022 - 10.2023
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Organized regular meetings and follow-up meetings with participants for pre and post employment placement to ensure sustained success in positions.
Work-based Learning Specialist - 40 Hours
Brunswick Community College
06.2021 - 07.2022
- Supported struggling participants with targeted interventions, resulting in improved academic performance.
- Maintained inclusive learning environment to enable participants to gain maximum benefits from lessons.
- Served as a liaison between school administration and faculty, facilitating open communication channels for addressing concerns or suggestions.
- Implemented innovative teaching techniques to keep participants engaged and motivated throughout the learning process.
Education
Bachelor of Arts - Organizational Administration, Marketing
North Carolina Wesleyan College
Rocky Mount, NC05.2022
Skills
- Highly Organized
- Disciplined
- Interactive Communication Skills
- Service Navigation
- Member Education
- Paperwork and Documentation
- Operational Efficiency
- Microsoft Office
- Advocacy and Counseling
- Case Management
- Telehealth services
- Collaboration with multiple teams
Timeline
Remote Support Health Specialist - 40 Hours
Trillium Health Resources
11.2023 - Current
Eligibility Specialist/Career Navigator-40 Hours
Brunswick Community College
07.2022 - 10.2023
Work-based Learning Specialist - 40 Hours
Brunswick Community College
06.2021 - 07.2022
Bachelor of Arts - Organizational Administration, Marketing
North Carolina Wesleyan College
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