Merrell Roper
Flat Rock
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Store Manager
Merrell Paint & Decorating
06.2008 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
No Degree - Business Administration
Blue Ridge Community College
Hendersonville, NCHigh School Diploma -
East Henderson High School
Hendersonville, NC01-2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Work Planning and Prioritization
- Outstanding communication skills
- POS systems
- Supply ordering
- Staff supervision
- Employee scheduling
- Sales expertise
- Bank and safe deposits
Timeline
Store Manager
Merrell Paint & Decorating
06.2008 - Current
No Degree - Business Administration
Blue Ridge Community College
High School Diploma -
East Henderson High School
Similar Profiles
Donald QuietDonald Quiet
Store Manager at Colorworks Paint and DecoratingStore Manager at Colorworks Paint and Decorating
Elijah RahmanElijah Rahman
Paint Department Associate at Duval Paint & DecoratingPaint Department Associate at Duval Paint & Decorating
Joseph A. RanioloJoseph A. Raniolo
Store Manager at BREWSTER PAINT & DECORATING CENTERStore Manager at BREWSTER PAINT & DECORATING CENTER
Dylon SliwaDylon Sliwa
General Manager at Wendy'sGeneral Manager at Wendy's
Jalen ClarkJalen Clark
Ramp Agent at Unifi/DeltaRamp Agent at Unifi/Delta