MELYNDA OYARVIDE
Clayton
Summary
I am an outgoing, driven, and customer driven operator. I lead to uplift my fellow team with compassion and empathy and drive results. I absolutely have a passion for YES
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.
Overview
29
29
years of professional experience
Work History
General Manager
Advance Auto Parts
07.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
GMIT
Advance Auto Parts
08.2019 - Current
- I started with Advance as a counter person
- Within 3 months I was made RPP
- I transferred to Washington state in 2020 and remained an RPP
- In 2022 I took a demotion in order to fix the Super hub in Lakewood, WA
- I am now a GMIT
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Commercial Specialist
Auto Zone
03.2016 - 08.2019
- I worked with commercial accounts, DIY customers, and other employees
- Achieved higher client satisfaction by providing tailored commercial solutions for their business needs.
Certified Nurse's Aide
Private
01.1996 - 09.2003
- I was a private fulltime care giver for a 91 year old woman
- I bathed, fed, and gave her companionship until we were forced to put her in a nursing home
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
High school or equivalent -
GED
Forrest City, Ar04.1998
Skills
- Outgoing
- Driven
- Customer driven
- Compassion
- Empathy
- Results-oriented
- Passion for YES
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Team training and development
- Motivation
- Client relations
- Schedule management
- Staff motivation
- Labor cost controls
- Customer retention
- Strategic planning
- Performance improvement
- Vendor relationships
- Employee development
- Consistently meet goals
- Facility management
- Performance improvements
- Exceptional interpersonal communication
- Staffing
- Performance evaluations
- Workflow planning
- Recruitment
- Expense control
- Interpersonal skills
- Troubleshooting expertise
- Purchasing and planning
- Operations oversight
- Project planning
- Organizational development
- Quality management
- Cost reductions
- Sound judgment
- New business development
- Vendor sourcing
Timeline
General Manager
Advance Auto Parts
07.2024 - Current
GMIT
Advance Auto Parts
08.2019 - Current
Commercial Specialist
Auto Zone
03.2016 - 08.2019
Certified Nurse's Aide
Private
01.1996 - 09.2003
High school or equivalent -
GED
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