Summary
Overview
Work History
Education
Skills
Customer Relations Communications
Leadership Team Leader
Timeline
Generic

Melquavius A. Covington

Lexington

Summary

Enthusiastic, personable, and professional in appearance and manner. Able to handle multiple responsibilities, set priorities, and respond positively to demanding situations. Recognized for speed, accuracy, quality of work, and outstanding customer service. Strong relational skills, excellent ability to relate and interact with professional staff at all levels. Detailed oriented work style with proven ability to master new skills quickly. Excellent interpersonal skills with a strong commitment to customer service. Organized, efficient, and thorough; maintain flexibility in changing work assignments. Effective “Team Player” that relates well and works cooperatively with diverse personalities. Effective problem solver; prioritize and manage heavy workflow without direct supervision. Computer Versatility: Microsoft Word, Excel, Access, PowerPoint, Publisher, Adobe Workshop. Competent in executing file transfer programs and database designs. Detailed in using a variety of “Operating systems.” Proficient in deploying a website with mark-up tools and creating a simple database table. Efficient at identifying normal network traffic using network analysis tools and design basic security defenses.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

12
12
years of professional experience

Work History

Supervisor

All-N-One Entertainment, LLC
01.2017 - Current
  • Played a pivotal role in expanding the company's market presence by consistently delivering high-quality entertainment experiences that drove repeat business from satisfied clientele.
  • Maintained accurate records of all bookings, enabling easy access to information and effective communication among team members.

Commercial Janitor

Dalton Janitorial Services
01.2013 - Current
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.

Warehouse Receiving Manager/ Team Leader

Power & Telephone Supply Co.
01.2016 - 03.2024
  • Maintained accurate documentation of received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Pulled, verified, and packaged items for shipment.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Education

Associate of Applied Science - Information Technology

Davidson Davie Community College
Thomasville
12-2025

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Strategic planning
  • Analytical thinking
  • Public speaking
  • [Software] experience
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Multitasking

Customer Relations Communications

  • Maintain up-to-date knowledge of warehouse policies.
  • Promptly respond to damaged freight and discrepancies.
  • Oversee shipments and ensure that they are packaged and ready for shipping in a timely manner.
  • Regulate freight deliveries and thoroughly ensure that they are checked in and put away.
  • Unload and load shipments from contracted and commercial freight lines.
  • Responsible for cleaning, safely inspecting and setting up of the inflatable bounce houses and other party related equipment.
  • Assist in the scheduling of reservations providing excellent customer support services.
  • Manage the generation of route scheduling, ensuring promptness and professional services to clients.

Leadership Team Leader

  • Assisted in designing and implementing weekly schedules, activities, and programming for camp groups.
  • Provided leadership activities, including appropriate behavior, punctuality, rules, and sportsmanship.
  • Supervised production of events – Worked with event sponsors and internal/external teams.
  • Arranged & chaired weekly team meetings, focusing on objectives & achievements.

Timeline

Supervisor

All-N-One Entertainment, LLC
01.2017 - Current

Warehouse Receiving Manager/ Team Leader

Power & Telephone Supply Co.
01.2016 - 03.2024

Commercial Janitor

Dalton Janitorial Services
01.2013 - Current

Associate of Applied Science - Information Technology

Davidson Davie Community College
Melquavius A. Covington