Melody Brown

• Managing reservations checking guests in efficiently using hotel systems like FOSSE and GXP.
• Processing payments, verified billing information, took reservation deposits, and handled transactions accurately.
• Maintaining accurate records of guest information, needs, and requests.
• Maintaining daily reports on property and guest information.

• Worked the positions of Term, Custard, and Drive stations.
• Taking and getting customers orders in a timely manner.
• Making sure the quality of the lobby and work stations were up to standard.
• Closing shift duties such as restocking, cleaning the stations, closing the systems were all completed end of shift.

• Effectively prepared and rang up customer orders to their liking.
• Along with making sure the store was stocked, everything was prepped, and up to key needs.
• Since no managers were on shift I was in charge of making sure the shift went smoothly, and the store was closed correctly.

Studying Marketing Online

• Maintained a 3.0 GPA average while participating in Track and Field. Enrolled in multiple different dual enrollment courses with Sandhills Community College.