Melodie Howes-Blaze
Asheville,NC
Summary
A highly motivated Nursing student trained in crisis response strategies seeking additional opportunities for skill development in healthcare. Recently trained in reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Volunteer
The Lord's Pantry At Anna's House
Indianapolis, Indiana
01.2022 - 07.2026
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Helped program leaders with administrative support duties.
- Maintained clean facilities to better serve program needs.
- Tracked personal volunteer hours in spreadsheets for mandatory reporting.
Crisis Response Technician
Aspire Indiana Health
Carmel, IN
03.2024 - 06.2026
- Reduced case processing time for clients by streamlining assessment procedures and documentation processes.
- Managed high-stress situations calmly, effectively deescalating conflicts and addressing client concerns.
- Developed effective community partnerships to ensure seamless referral pathways and increased support options for clients in crisis.
- Triaged and responded to telephone mental health crisis intervention.
- Improved client outcomes with comprehensive risk assessments, safety planning, and resource allocation.
Personal Support Aide
Catherine Paiement
Indianapolis, Indiana
01.2020 - 08.2025
- Supported daily hygiene needs of individual by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
- Administered medication and monitored health conditions for timely interventions.
Barista
Kroger
Brownsburg, IN
08.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Crew Member
Graeter's Ice Cream Store
Indianapolis, United States
05.2022 - 04.2023
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Science - Nursing
Galen College of Nursing
Asheville, NC03-2027
High School Diploma -
Achieve Virtual Education Academy
Indianapolis, IN06-2024
Skills
- Mental health awareness
- Clinical Documentation
- Emergency Management
- Client Confidentiality
- Suicide Prevention
- De-Escalation Techniques
- Patient relationship management
- Community Referrals
- Referral Coordination
- Vulnerability and risk assessment
- Crisis handling
- Teamwork and Collaboration
- Problem-Solving
Accomplishments
Pre-Intake
Mental Health First Aid
Indiana CANS 6-17
Indiana ANSA 18+
CPR ( Adult and Infant)
Non-Violent Crisis intervention (CPI)
Harm reduction wit SUDS clients
CPSP ( September, 2024)
Certification
Certified Peer Support Professional
Timeline
Crisis Response Technician
Aspire Indiana Health
03.2024 - 06.2026
Barista
Kroger
08.2023 - 02.2024
Crew Member
Graeter's Ice Cream Store
05.2022 - 04.2023
Volunteer
The Lord's Pantry At Anna's House
01.2022 - 07.2026
Personal Support Aide
Catherine Paiement
01.2020 - 08.2025
High School Diploma -
Achieve Virtual Education Academy
Associate of Science - Nursing
Galen College of Nursing
Hobbies
I am an avid knitter and crocheter. I won a grant writing contest to crochet scarves for local homeless shelters and currently work towards continuing that goal. I also enjoy painting in my free time.