Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Wheatley

Ash,NC

Summary

Dynamic bartender with a proven track record at multiple events nation wide, excelling in customer engagement and responsible alcohol service. Recognized for enhancing guest experiences and cultivating loyal clientele through strong multitasking and teamwork. Committed to delivering exceptional service while maintaining a clean and organized bar environment.

Overview

14
14
years of professional experience

Work History

Bartender /Lead Cocktail Server

Masters Gentlemans Club
Myrtle Beach, South Carolina
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new cocktail servers on taking orders, procedures for working with bartenders, credit card policy and process, and opening and closing duties for beginning and end of shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Whiskey Throttle Fair
Greensburg , Pennsylvania
06.2025 - Current
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Enhanced establishment's reputation, consistently receiving positive feedback.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender

Suck Bang Blow
Myrtle Beach , South Carolina
05.2025 - Current
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining safe atmosphere for all guests.
  • Enhanced establishment's reputation, consistently receiving positive feedback both online and in person.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Handled cash accurately, reducing discrepancies and balancing till at end of each shift.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Server

Big Shots
11.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Bartender

Bahama Breeze Island Grill
11.2024 - 03.2025
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Dance Performer

Froggys Saloon
10.2021 - 10.2024
  • Contributed to successful productions through maintaining high energy and diligent practice of skills
  • Demonstrated versatility in performing variety of roles and adapting to different music styles within productions.
  • Worked outdoors in different kinds of weather.
  • Assisted in costume design, ensuring appropriate attire that complemented overall aesthetic of each performance.
  • Mentored aspiring dancers by providing constructive feedback and sharing personal performance techniques.
  • Strengthened teamwork skills by collaborating closely with fellow performers during live shows.
  • Utilized social media platforms to showcase personal artistry, expanding reach and establishing strong presence within rally industry.
  • Enhanced audience experience by delivering captivating and artistic dance performances.

Dance Performer

Suck Bang Blow
09.2021 - 10.2024
  • Contributed to successful productions through diligent rehearsal and commitment to perfecting complex routines.
  • Demonstrated versatility in performing variety of roles and adapting to different music styles within productions.
  • Worked outdoors in different kinds of weather.
  • Nurtured relationships with other artists, fostering collaborative opportunities within professional dance community.
  • Strengthened teamwork skills by collaborating closely with fellow performers during live shows.
  • Improved physical stamina and flexibility through rigorous training sessions, enhancing on-stage capabilities.
  • Elevated show quality by consistently executing precise movements and maintaining strong stage presence.
  • Provided exceptional entertainment value for audiences by continuously refining skills in various dance genres.
  • Maintained professional attitude and work ethic during long shifts and performances.
  • Mentored aspiring dancers by providing constructive feedback and sharing personal performance techniques.
  • Enhanced audience experience by delivering captivating and artistic dance performances.

Bartender

The Cathouse Lounge
10.2023 - 04.2024
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Dance Performer

One Eyed Jacks Saloon
08.2015 - 08.2024
  • Demonstrated versatility in performing variety of roles and adapting to different music styles within productions.
  • Worked indoors and outdoors in different kinds of weather.
  • Strengthened teamwork skills by collaborating closely with fellow performers during rally.
  • Utilized social media platforms to showcase personal artistry, expanding reach and establishing strong presence within rally industry.
  • Maintained professionalism under pressure while navigating challenging work environments during live shows.
  • Maintained professional attitude and work ethic during long work hours and performances.
  • Improved physical stamina and flexibility through rigorous training sessions, enhancing on-stage capabilities.
  • Provided exceptional entertainment value for audiences by continuously refining skills in various dance genres.
  • Enhanced audience experience by delivering captivating and artistic dance performances.

VIP Bottle Server

Club Vinyl
11.2011 - 07.2024
  • Collaborated with team members to deliver seamless service during high-volume events.
  • Enhanced customer experience by providing personalized bottle service and maintaining welcoming atmosphere.
  • Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
  • Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
  • Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
  • Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting VIP section or bottle service offerings.
  • Utilized strong multitasking abilities to manage multiple orders simultaneously while maintaining calm demeanor under pressure.
  • Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.

Education

High School Diploma -

Du Quoin High School
Du Quoin, IL
06-2008

Skills

  • Strong multitasking
  • Team player attitude
  • Customer engagement
  • Collaborative mindset
  • Outgoing personality
  • Responsible alcohol service
  • Highly reliable
  • Group reservations management

Timeline

Bartender

Whiskey Throttle Fair
06.2025 - Current

Bartender

Suck Bang Blow
05.2025 - Current

Bartender /Lead Cocktail Server

Masters Gentlemans Club
03.2025 - Current

Server

Big Shots
11.2024 - 03.2025

Bartender

Bahama Breeze Island Grill
11.2024 - 03.2025

Bartender

The Cathouse Lounge
10.2023 - 04.2024

Dance Performer

Froggys Saloon
10.2021 - 10.2024

Dance Performer

Suck Bang Blow
09.2021 - 10.2024

Dance Performer

One Eyed Jacks Saloon
08.2015 - 08.2024

VIP Bottle Server

Club Vinyl
11.2011 - 07.2024

High School Diploma -

Du Quoin High School

Similar Profiles

CREATE PROFILE
Melissa Wheatley