Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Immunizations
Additional References
Interests
Timeline
Generic

Melissa Smith

Morganton

Summary

I am an outgoing individual who has experience in numerous areas. I would like to apply these skills to be an asset to your team.

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Amerigis - Broughton Hospital
05.2023 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Dialysis Technician

Fresenius Kidney Care
05.2022 - 05.2023
  • Care of End Stage Renal Disease patients who require hemodialysis
  • Monitor vital on 24 patients as they receive treatment in 3–4-hour cycles
  • Access and de-access dialysis fistulas as ordered by physicians
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.

Behavioral Health Tech- Admitting Office Clerk –Health care Technician

Broughton Hospital
05.2013 - 05.2022
  • Job duties were general patient care in a patient population from youth to geriatrics
  • Sitting 1:1 with behavior needs patients with safety concerns
  • Observing the intake process to the facility
  • Coordinating the care and transition in patients through the admitting process
  • Collaborating with other facilities the transportation in and out of the facility
  • Certified Nursing Assistant
  • Crisis Prevention Certification
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

High School -

Freedom High School
Morganton, NC

No Degree - Human Services Technology - Substance Abuse

Western Piedmont Community College
Morganton, NC
08-2025

Skills

  • Critical thinking
  • Time management
  • Organized
  • Conflict resolution
  • Computer skills
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Reliability and punctuality
  • Reliable team player
  • Basic life support
  • HIPAA compliance
  • Recording vital signs
  • Patient-focused care

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • CPI (Crisis Prevention Intervention) certification, 05/22
  • Certified Nursing Assistant
  • Basic Life Support, 05/22

Immunizations

  • Covid Vaccine, 08/13/21 Pfizer, 09/12/21 Pfizer, 03/30/22 Pfizer
  • Flu Vaccine, 10/22

Additional References

More references available upon request.

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Road Trips
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Drawing and Painting
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Exploring various forms of art, such as quilting, crocheting, and needle point, to nurture creativity and personal growth

Timeline

Certified Nursing Assistant

Amerigis - Broughton Hospital
05.2023 - 02.2025

Dialysis Technician

Fresenius Kidney Care
05.2022 - 05.2023

Behavioral Health Tech- Admitting Office Clerk –Health care Technician

Broughton Hospital
05.2013 - 05.2022
  • CPI (Crisis Prevention Intervention) certification, 05/22
  • Certified Nursing Assistant
  • Basic Life Support, 05/22

High School -

Freedom High School

No Degree - Human Services Technology - Substance Abuse

Western Piedmont Community College
Melissa Smith