Melissa Orozco-perez

• Presented talks to families, administrators, and community groups outlining support and service opportunities.
• Provided support to families in need by connecting them with relevant resources within the community.
• Facilitated family meetings to ensure communication and collaboration.
• Collaborated with families to assist in growth, development, and education to increase their student potential.

• Collaborated with other departments to develop integrated branding and public relations.
• Managed communications both external and internal.
• Oversaw events for all student organizations to participate in to help put promote their organizations.
• Gathered, and documented data to assess collaboration within organizations.
• Skilled at working independently and collaboratively in team environments.
• Self-motivated, with strong sense of personal responsibility.
• Worked well in team settings, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Developed and implemented new programs based on leading inclusion and diversity practices.

• Worked varied hours to meet seasonal and business needs.
• Greeted customers
• Wrapped, boxed and counted bakery department products.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to date and product
• Trained and mentored junior staff on customer service strategies and techniques.
• Provided product price information to customers.

Trained other employees in customer service, food safety, and performance requirements.

• Set positive example for team members by providing high-quality, efficient service.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Maintained current knowledge of all team position requirements.
• Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.