Summary
Overview
Work History
Education
Certification
Timeline
Generic

Melissa Langley

Leland

Summary

Professional merchandise manager with robust track record in driving sales and optimizing product assortments. Adept at strategic planning, inventory management, and supplier negotiation. Strong focus on team collaboration and achieving results while adapting to changing market conditions. Skilled in data analysis, visual merchandising, and customer relationship management. Reliable team player with results-driven mindset.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Merchandise Manager

Barnes & Noble
08.2012 - 03.2025
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Coordinated cross-functional teams to execute successful product launches within tight deadlines.
  • Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
  • Managed merchandise returns and exchanges, ensuring smooth process for customers and maintaining positive relationships.
  • Trained new employees in merchandising techniques, elevating overall team performance and consistency.
  • Oversaw daily operations of social media platforms.

EReader Nook Lead

Barnes & Noble
08.2012 - 08.2015
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.

Merchandise Manager

Ann Taylor Loft
10.2005 - 08.2014
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Analyzed industry trends to develop relevant offerings.
  • Ensured seamless integration of new products into existing assortments through thorough analysis of customer preferences and market trends.

Education

High School Equivalency Diploma -

Daytona Beach Community College
Daytona Beach, FL
02.1999

Certification

Event Planning

Timeline

Merchandise Manager

Barnes & Noble
08.2012 - 03.2025

EReader Nook Lead

Barnes & Noble
08.2012 - 08.2015

Merchandise Manager

Ann Taylor Loft
10.2005 - 08.2014

Event Planning

High School Equivalency Diploma -

Daytona Beach Community College

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Melissa Langley