Melissa Jackson
Sanford
Summary
Experienced with HR coordination, including recruitment and employee onboarding. Utilizes strong communication skills to foster positive employee relations and ensure compliance with HR policies. Knowledge of effective conflict resolution strategies and maintaining confidentiality in all HR matters.
Overview
9
9
years of professional experience
Work History
HR Coordinator II
Pilgrims
Sanford, NC
04.2024 - Current
- Coordinated recruitment processes, ensuring effective communication between candidates and hiring managers.
- Managed employee onboarding programs, enhancing new hire integration and satisfaction.
- Assisted in the development of HR policies, promoting compliance and best practices across the organization.
- Maintained employee records using HRIS systems, ensuring data accuracy and confidentiality.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Coordinated daily attendance tracking and reporting for team members populations.
- Analyzed attendance data to identify trends and recommend interventions.
HR Coordinator
Pilgrim
Sanford, NC
10.2022 - 04.2024
- Coordinated onboarding processes for new hires, ensuring smooth integration into company culture.
- Managed employee records and maintained compliance with HR policies and procedures.
- Assisted in the development and implementation of training programs to enhance employee skills.
- Facilitated communication between departments to address employee concerns and resolve conflicts.
- Keying in personal
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
HR Trainer
Pilgrims
Sanford, NC
08.2020 - 09.2022
- Developed and delivered training programs to enhance employee knowledge and skills.
- Collaborated with management to identify training needs and improve onboarding processes.
- Facilitated workshops focused on compliance, workplace culture, and talent development.
- Evaluated training effectiveness through feedback surveys and performance assessments.
- Provided coaching and mentoring to employees.
Production Worker
Pilgrims
Sanford, NC
08.2017 - 07.2020
- Operated machinery to ensure efficient production flow and product quality.
- Monitored equipment performance, identifying and resolving issues promptly.
- Collaborated with team members to maintain safe and organized work environment.
- Trained new employees on safety protocols and operational procedures.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Early Childhood Care And Education -
Central Carolina Community College
Sanford, NCHigh School Diploma -
Western Harnet High School
Lillington, NC06-2000
Skills
- HR policies and procedures
- Onboarding and orientation
- Data entry and reporting
- Background checks
- Employee retention
- Unemployment claims
- ADA guidelines
- Exit interviews
- Maintains confidentiality
Timeline
HR Coordinator II
Pilgrims
04.2024 - Current
HR Coordinator
Pilgrim
10.2022 - 04.2024
HR Trainer
Pilgrims
08.2020 - 09.2022
Production Worker
Pilgrims
08.2017 - 07.2020
Early Childhood Care And Education -
Central Carolina Community College
High School Diploma -
Western Harnet High School