Melissa Culler
Middlesex
Summary
Dynamic retail professional with extensive experience in store operations and customer service at Dollar General. Proven track record in hiring and training teams, enhancing merchandise strategies, and ensuring accurate money handling. Recognized for building strong customer relationships and driving operational excellence through effective leadership and dependable performance.
Overview
6
6
years of professional experience
Work History
Team Lead
Sirchie
07.2025 - Current
- Trained new team members.
- Coached team members in techniques necessary to complete job tasks.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Located supplies on manufacturing floor to set up the production line.
- After project is completed, do all necessary paperwork.
Store Manager
Dollar General
11.2023 - 06.2025
- Completed POS opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approving payroll entries.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies.
- Checking in vendors and receiving weekly trucks.
- Inventory management.
- Weekly and monthly paperwork.
- Stocking, cleaning and recovery.
Cashier
Publix
08.2023 - 11.2023
- Ran register and helped with bagging groceries.
- Gathered carts from corrals outside.
- Cleaning and stocking around the register areas.
Assistant Store Manager
Dollar General
03.2020 - 01.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Assisted in training of new team members.
- Rotated merchandise and displays to feature new products and promotions.
- Checking in vendors and weekly truck deliveries.
- Recovery, inventories, stocking and cleaning.
- Closing and opening store on time.
Cashier
Dollar Tree
10.2019 - 03.2020
- Going in early to assist freight manager with unloading trucks and sorting product on to u-boats for stocking.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Wake Technical Community College
Raleigh, NC02-2017
Skills
- Store operations
- Merchandise strategizing
- Hiring and training
- Point of sale systems
- Customer service
- Accurate money handling
- Dependable and reliable
- Store opening and closing
Timeline
Team Lead
Sirchie
07.2025 - Current
Store Manager
Dollar General
11.2023 - 06.2025
Cashier
Publix
08.2023 - 11.2023
Assistant Store Manager
Dollar General
03.2020 - 01.2023
Cashier
Dollar Tree
10.2019 - 03.2020
GED -
Wake Technical Community College