Melissa Buriss
Warsaw ABC Store
Mount Olive
41
years of professional experience
Dynamic professional with extensive experience in sales and logistics, including a successful tenure at Carolina Turkeys. Proven expertise in inventory control and customer service, fostering strong relationships to enhance client satisfaction. Recognized for improving workflow efficiency and training staff, ensuring operational excellence and compliance in fast-paced environments.
Work History
Sales Clerk
4 Years 2 Months- Assisted customers with product selection, pricing questions, and store policies.
- Processed cash, card, and return transactions accurately at point-of-sale system.
- Restocked shelves and organized merchandise to maintain clear, accessible displays.
- Resolved customer concerns promptly while maintaining professional service standards.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Opened and closed store by balancing cash registers and receipts.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Managed inventory to ensure optimal product availability for meeting customer needs.
Owner/Operator Truck Driver
7 Years- Operated commercial truck to transport freight safely across regional and long-haul routes.
- Inspected vehicle systems before trips to ensure roadworthiness and regulatory compliance.
- Planned efficient routes to meet delivery schedules and reduce unnecessary delays.
- Maintained accurate logs, trip records, and shipment documentation for each haul.
- Communicated with dispatchers and customers to coordinate pickups, deliveries, and route changes.
- Adhered to DOT safety standards, traffic laws, and company transport procedures.
- Managed day-to-day business operations.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Shipping Department Supervisor
12 Years 6 Months- Supervised daily shipping operations, coordinating dock schedules, load plans, and outbound truck departures.
- Verified shipment accuracy, matching orders, bills of lading, and product counts before release.
- Led shipping team members, assigning work, monitoring performance, and reinforcing safety procedures.
- Coordinated forklift and pallet jack use to move finished product through cold storage and loading areas.
- Maintained shipping records, inventory logs, and paperwork to support traceability and compliance.
- Resolved order discrepancies quickly, communicating with production, logistics, and customer service teams.
- Improved workflow efficiency by organizing staging areas and streamlining loading sequences.
- Trained new shipping staff on dock procedures, handling practices, and quality standards.
- Implemented quality control measures for packaging, resulting in fewer damaged goods upon arrival at the destination.
- Improved employee morale and retention by fostering a positive work environment and providing opportunities for professional development.
Cargo Specialist
6 Years 7 Months- Coordinated cargo receipt, inspection, and documentation to ensure accurate accountability across supply channels.
- Managed loading and unloading operations, safeguarding equipment and maintaining shipment integrity during movement.
- Verified hazardous cargo packaging and labeling compliance with Army transportation regulations.
- Tracked shipment status and cargo records to support timely distribution and inventory accuracy.
- Inspected containers, vehicles, and materials handling equipment for serviceability before dispatch operations.
- Trained junior personnel on cargo handling procedures, safety standards, and documentation requirements.
- Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
Education
Bachelor of Arts - Rehabilitation Science
Skills
Goal oriented
Cash register operation
Organization
Sales expertise
Product knowledge
Cash handling
Relationship building
Merchandising
Loss prevention
Accurate money handling
Suggestive selling
Merchandising ability
Inventory control
Store maintenance
Stock management
Point of sale operations
Customer service
Client service
Timeline
Sales Clerk
Warsaw ABC Store
07.2022 - 09.2026Read More
Owner/Operator Truck Driver
Independent Employer
03.2013 - 03.2020Read More
Shipping Department Supervisor
Carolina Turkeys
04.1990 - 10.2002Read More
Cargo Specialist
United States Army
12.1985 - 07.1992Read More
East Carolina University
Bachelor of Arts from Rehabilitation Science
Read More