Melanie Twining

• Provided emotional support to victims throughout legal processes.
• Coordinated resources and referrals for victims' services and assistance programs.
• Facilitated communication between victims and law enforcement agencies.
• Educated victims on their rights and available legal protections.

• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
• Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans.
• Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.

• Responsible for all levels of policy creation and implementation
• Creation and implementation of Performance Management system
• Responsible for Safety training, record keeping and compliance.
• All aspects of recruiting and onboarding – reduced costs of previous recruiting options
• Day to day responsibilities related to all daily HR issues.
• Required Safety Training
• Soft Skill Development training
• Developed and implemented HR policies to enhance employee engagement and compliance.
• Oversaw performance management systems, ensuring alignment with organizational goals.
• Conducted training programs to enhance staff development and retention strategies.
• Collaborated with leadership on succession planning to ensure organizational continuity.

• Coordinated various administrative tasks to maintain effective office management.
• Supported educators in managing classroom environments to promote student engagement and development.
• Managed computerized HR administration, office systems and databases to collate and analyze data.
• Refined HR workflows to support seamless onboarding, effective benefits administration, and comprehensive performance evaluations.

• Analyzed workforce data to inform strategic decision-making and resource allocation.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.

Led recruitment efforts, streamlining processes to attract top talent effectively.

• Managed employee relations, resolving conflicts and fostering a positive workplace culture.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Motivated employees through special events and incentive programs.
• Coordinated company-wide training programs to enhance workforce skills and promote professional growth.

• Responsible for all aspects of HR department in 4 facilities across the U.S.
• Responsible to ensure equal pay and benefits within each location
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Liaised between multiple business divisions to improve communications.
• Instructed senior leaders on appropriate employee corrective steps.