Melanie Sanchez
Havelock
Summary
Dynamic hospitality professional with experience in enhancing customer satisfaction and operational efficiency. Proven ability to manage seating and wait times while ensuring a clean and welcoming environment. Skilled in organisation and multitasking, contributing to a seamless dining experience. Committed to upholding health and safety standards, demonstrating professionalism in every interaction. Eager to leverage strong communication and problem-solving abilities in a fast-paced setting.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Registered Behavior Technician
Opal autism center
Jacksonville
10.2025 - Current
- Implemented individualized behavior plans tailored to each child's needs.
- Assisted in data collection and analysis to track progress.
- Collaborated with team members to enhance therapy sessions.
- Maintained a safe and supportive environment for children.
- Communicated effectively with families about child development.
- Documented behavioral observations and reported findings regularly.
- Participated in ongoing training to improve intervention techniques.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
PCT and Unit Secretary
Onslow Memorial Hospital
Jacksonville
09.2024 - 04.2025
- Coordinated patient care activities and managed unit operations at Onslow Memorial Hospital.
- Scheduled and confirmed appointment's optimizing patient flow and reducing wait times.
- Maintained accurate medical records and ensured compliance with health regulations.
- Communicated effectively with healthcare providers and patients to enhance service delivery.
- Facilitated team collaboration to improve overall unit efficiency.
Hostess
Morgans Tavern and Grill
New Bern
02.2024 - 08.2024
- Managed seating wait times, resulting in a decrease in wait times for guests.
- Maintained an organized seating chart to ensure efficient seating of guests in a timely manner.
- Ensured that the restaurant was clean, neat, and well-maintained at all times.
- Accurately recorded reservations and wait list information, resulting in efficient seating management
- Performed light cleaning duties to maintain a clean and pleasant dining environment.
- Responded to guest complaints in a professional and timely manner, resulting in a decrease in customer complaints.
Busser
Baker's kitchen Restaurant & Bakery
New Bern
11.2023 - 02.2024
- Greeted and welcomed customers in a friendly and professional manner
- Transported dirty dishes and glassware to the kitchen for cleaning and sanitizing
- Followed established health and safety guidelines to ensure a clean and sanitary dining environment
- Set and cleared tables quickly and efficiently, resulting in a reduction in wait times for customers
- Restocked tableware, condiments, and other supplies as needed to ensure orders were quickly and accurately fulfilled
Education
Pharmacy Tech - Pharmacy Technician
Med Certs
Havelock , NC 09.2025 - 12.2025
CNA - Certified Nursing Assistant
Jones Senior High School
Pollocksville, NC 03.2024 - 12.2024
High School Diploma -
Jones Senior High School
Trenton, NCSkills
- Online
- Spanish
- Professionalism
- Organization
- Time management
- Appointment scheduling
- Multitasking
- Hospitality
- Team collaboration
- Cleaning
- Microsoft
- Problem solving
Timeline
Registered Behavior Technician
Opal autism center
10.2025 - Current
Pharmacy Tech - Pharmacy Technician
Med Certs
09.2025 - 12.2025
PCT and Unit Secretary
Onslow Memorial Hospital
09.2024 - 04.2025
CNA - Certified Nursing Assistant
Jones Senior High School
03.2024 - 12.2024
Hostess
Morgans Tavern and Grill
02.2024 - 08.2024
Busser
Baker's kitchen Restaurant & Bakery
11.2023 - 02.2024
High School Diploma -
Jones Senior High School