Melanie Felton
Ellenboro,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
Work History
Office Manager
BioPure LLC
02.2022 - Current
- Managed daily office operations and enforced policy and procedural compliance.
- Oversaw inventory, vendor communications, and supply procurement.
- Maintained organized filing systems and managed sensitive documentation.
- Processed invoices, tracked expenses, and coordinated budgeting needs.
- Scheduled 10-50 appointments, meetings, and business travel for staff and leadership weekly.
- Served as the central point of communication for both internal teams and external vendors.
Office Manager
GoForeverGreen Synthetic Turf Company
06.2018 - 01.2022
- Supervised administrative staff of 5 or more and managed office operations, including supply requisitions and filing systems.
- Oversaw budgets and ensured cost efficiency across administrative and project-related functions.
- Managed multiple vendor and supplier relations, including contract administration and negotiation.
- Coordinated 15-30 projects weekly simultaneously, including planning, scheduling, and execution.
- Tracked project costs and progress, generated performance reports, and supported PMO functions.
- Conducted purchasing activities, vendor selection, and implemented purchasing policies.
- Performed accounting tasks including payroll, budget prep, project cost plans, and financial analysis using QuickBooks.
Medical Assistant
MSPB Cardiology
05.2014 - 06.2018
- Helped patients by providing information, services, and assistance.
- Maintained medical equipment inventory and performing preventive maintenance to keep medical equipment operating.
- Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
- Saved doctors’ time by helping with office procedures.
- Secured patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
- Counseled patients by transmitting physician’s orders and questions about surgery.
- Scheduled surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.
Education
AA -
Palm Beach State College
Lake Worth, FLSkills
- Office Management
- Project Coordination
- Financial Reporting
- Bookkeeping
- Customer service
- Computer literacy
- Leadership
Timeline
Office Manager
BioPure LLC
02.2022 - Current
Office Manager
GoForeverGreen Synthetic Turf Company
06.2018 - 01.2022
Medical Assistant
MSPB Cardiology
05.2014 - 06.2018
AA -
Palm Beach State College
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