Megan Aka Jazzy Gentry
Greensboro
Summary
Dedicated medical professional with extensive experience in clinical and administrative roles, ensuring seamless patient care and operational efficiency. Recognized for exceptional communication skills that foster collaboration among healthcare teams and enhance patient interactions. Committed to adaptability in dynamic environments, consistently prioritizing high-quality results while supporting medical staff and patients. Proficient in managing electronic health records, medical procedures, and office support tasks, contributing to the overall success of healthcare initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Physicians Hearing Network-Greensboro, NC
08.2025 - 01.2026
- Assisted in patient intake processes, ensuring accurate documentation and efficient flow of information.
- Administered hearing tests and evaluations, supporting audiologists in diagnosing patient needs.
- Managed electronic health records system, ensuring compliance with HIPAA regulations and data integrity.
- Coordinated appointment scheduling, optimizing provider availability and enhancing patient satisfaction.
Assistant Manager
Lori's Gifts Atrium Health HPMC
01.2025 - 09.2025
- Coordinated inventory management processes to ensure optimal stock levels and product availability.
- Conducted regular audits to maintain compliance with company policies and procedures.
- Assisted in the planning and execution of promotional events, driving customer engagement and sales growth.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
PSR - Patient Service Representative
Atrium Health Wake Forest Baptist-Greensboro, NC
09.2023 - 09.2024
- Managed patient inquiries and appointments, ensuring seamless communication between patients and healthcare staff.
- Facilitated insurance verification processes to enhance patient access to services and minimize delays.
- Implemented electronic health record updates, improving accuracy of patient information and streamlining workflows.
- Coordinated with multidisciplinary teams to resolve patient issues swiftly, improving overall satisfaction rates.
Patient Access Specialist
Cone Health-Burlington, NC
08.2020 - 08.2022
- Facilitated patient check-in processes, ensuring accurate data entry and compliance with organizational protocols.
- Coordinated insurance verification and eligibility checks to streamline patient access services.
- Led initiatives focused on improving electronic health record management, ensuring accuracy and data integrity across systems.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Nursing Assistant/Medical Unit Receptionist
Novant Health, Forsyth Medical Center
10.2018 - 07.2020
- Assisted nursing staff with patient care, ensuring comfort and safety in daily activities.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Collaborated with multidisciplinary teams to enhance patient outcomes through coordinated care plans.
- Trained new nursing assistants in best practices for patient handling and hygiene protocols.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Education
Associate of Science - Medical Assisting
Guilford Technical Community College
Jamestown, NC05-2027
Certified Phlebotomy Technician - Phlebotomy
Guilford Technical Community College
High Point, NC10.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Insurance verification
Accomplishments
- Successfully completed hands-on phlebotomy training, demonstrating proper venipuncture and capillary collection techniques
- Achieved high first-attempt success during clinical practice while maintaining patient comfort and safety
- Demonstrated advanced venipuncture skill resulting in quick, comfortable, and successful blood collections; recognized as top performer in class.
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nurse Assistant
- CPR Certified with First Aid/AED
Languages
Japanese
Professional Working
English
Native or Bilingual
Timeline
Medical Assistant
Physicians Hearing Network-Greensboro, NC
08.2025 - 01.2026
Assistant Manager
Lori's Gifts Atrium Health HPMC
01.2025 - 09.2025
PSR - Patient Service Representative
Atrium Health Wake Forest Baptist-Greensboro, NC
09.2023 - 09.2024
Patient Access Specialist
Cone Health-Burlington, NC
08.2020 - 08.2022
Nursing Assistant/Medical Unit Receptionist
Novant Health, Forsyth Medical Center
10.2018 - 07.2020
Certified Phlebotomy Technician - Phlebotomy
Guilford Technical Community College
Associate of Science - Medical Assisting
Guilford Technical Community College