Megan Welch
Pfafftown
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
5
5
years of professional experience
Work History
Waitress Trainee
First Watch
01.2023 - 06.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Warehouse Cleaner
Hanesbrands
09.2021 - 11.2022
- Extended the life of warehouse equipment through regular dusting, wiping down surfaces, and preventative maintenance tasks.
- Maintained a well-organized warehouse environment by routinely organizing inventory and storage areas.
- Promoted eco-friendly practices by using environmentally friendly cleaning products and methods when appropriate.
- Prevented pest infestations through diligent inspection, cleaning, and reporting of potential issues.
General Cleaner
Supreme Maintenance Organization
08.2020 - 06.2021
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
Smoothie Barista
Clean Juice
10.2019 - 08.2020
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
Education
Associate of Science - Criminal Justice Technology
Forsyth Technical Community College
Winston-Salem, NC05-2026
GED -
Forsyth Technical Community College
Winston-Salem, NC06-2022
Skills
- Handling complaints
- Point of sale operation
- Strong work ethic
- Reliability and punctuality
- Efficient multitasking
- Guest engagement
- Exceptional customer service
Timeline
Waitress Trainee
First Watch
01.2023 - 06.2024
Warehouse Cleaner
Hanesbrands
09.2021 - 11.2022
General Cleaner
Supreme Maintenance Organization
08.2020 - 06.2021
Smoothie Barista
Clean Juice
10.2019 - 08.2020
Associate of Science - Criminal Justice Technology
Forsyth Technical Community College
GED -
Forsyth Technical Community College
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