Megan Setliff
Ayden
Summary
Experienced administrative professional with over 18 years in optimizing office operations and enhancing tenant relations. Demonstrated ability to streamline processes and improve customer service. Skilled in managing tenant inquiries and supporting property management activities to boost tenant satisfaction.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant
Jon Day & Associates, Inc.
Greenville
09.2008 - Current
- Streamlined daily office operations and organized filing systems for efficiency.
- Managed incoming calls, directing inquiries to appropriate personnel.
- Monitored office supply inventory and ordered replacements.
- Prepared reports and presentations for management review and decision-making.
- Managed tenant inquiries and resolved issues promptly.
- Coordinated property maintenance requests with vendors and contractors.
- Assisted in preparing lease agreements and maintaining tenant files.
- Facilitated communication between property management and residents effectively.
- Scheduled maintenance calls to address tenant needs promptly.
- Supported the marketing efforts for vacant properties through online listings.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Responded quickly to emergency situations involving tenants or properties.
- Updated tenant records and maintained accurate files for all tenants.
- Processed incoming payments from tenants in a timely manner.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Updated tenant and unit information to keep current in housing database.
Interm then hired on
Blount and Blount Lawfirm
Grenvillle
2005 - 2008
- Communicated with clients to gather information and provide updates on cases.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Waitress
Cubbies
2004 - 2008
- Provided friendly and efficient service to enhance customer dining experience.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took accurate food and drink orders from customers at tables.
- Processed payments efficiently using the point-of-sale system.
- Assisted in maintaining cleanliness and organization of the dining area.
- Developed positive relationships with regular customers through friendly conversation.
Office Assistant
Foodlion Grocery Store
Greenville
05.2000 - 2005
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to ensure efficient store operations.
Education
Associate of Arts - Paralegal Studies
Pitt Community College
Winterville, NC01-2008
High School Diploma -
Farmville Central
Farmville, NC01-2003
Skills
- Property management
- Tenant communication
- Document organization
- Report preparation
- Office management
- Customer service
- Communication skills
Timeline
Administrative Assistant
Jon Day & Associates, Inc.
09.2008 - Current
Office Assistant
Foodlion Grocery Store
05.2000 - 2005
Interm then hired on
Blount and Blount Lawfirm
2005 - 2008
Waitress
Cubbies
2004 - 2008
Associate of Arts - Paralegal Studies
Pitt Community College
High School Diploma -
Farmville Central