MEGAN MARTINO
Charlotte
Summary
Experienced property management professional prepared for overseeing multiple sites. Proven track record in maximizing property value, ensuring tenant satisfaction, and improving operational efficiency. Strong focus on team collaboration and achieving results. Known for reliability, adaptability, and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Multi-Site Property Manager
S.L. Nusbaum Realty
02.2021 - Current
- Improved overall workflow efficiency by implementing new software solutions for rent collection data management systems streamlining communication between onsite teams headquarters.
- Addressed tenant concerns promptly by leveraging strong problem-solving skills and providing exceptional customer service throughout their residency experience.
- Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
- Maximized occupancy rates by implementing strategic marketing plans and conducting thorough market analysis.
- Optimized operational efficiency by standardizing procedures across multiple properties and training staff on best practices.
- Increased tenant satisfaction through proactive communication, timely maintenance, and attention to detail in property management tasks.
Property Manager
Oak Crest Apartments
04.2017 - 09.2020
- Greeted all cliental, answered phones, and kept office neat and tidy.
- Handled and managed all schedules for staff and managers.
- Filed paperwork, returned important phone calls and helped schedule vendors.
- Maintained company website & social media sites.
- Helped take care of the needs of clients during paperwork sessions and meetings.
- Boosted occupancy % by leveraging market knowledge and successful promotional strategies.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Managed operations and leasing of upscale community of nearly 100 executive apartment homes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintenance Director
Camden Roofing & Construction
06.2016 - 04.2017
- Bid writing – estimate negotiation.
- Create and maintain schedules for 3+ technicians.
- Help facilitate and organize monthly meetings between vendors and businesses.
- Trained and hired new employees.
- Helped to care for facilities.
- Answered phones, maintained office & organization of office.
- Established clear procedures for handling repairs, planning maintenance and completing building updates.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Provided guidance to management regarding project bids for onsite improvements.
- Presented insurance options to customers in order to close sales on new policies.
- Resolved discrepancies in insurance payments by collaborating with carriers.
Leasing Consultant
Weinstein Mgmt
01.2009 - 02.2011
- Help clients find apartment homes that suite their needs and that of their family.
- Create and maintain rent deposits.
- Help facilitate and organize monthly resident meetings and gatherings.
- Trained and hired new employees.
- Helped to care for leasing office facilities.
- Did leasing and office paperwork, answer phones, and maintain office cleanliness and organization.
Education
High School Diploma -
Path To Glory Christian Academy
05.2003
Skills
- Property inspections
- Eviction procedures
- Fair housing regulations
- Occupancy management
- Software utilization
- Fair housing policies
- Property management expertise
- Operations management
- Budget development
- Construction oversight
S.L. Nusbaum Passion Award
The passion award was given by my company because I demonstrated exceptional enthusiasm, dedication, and commitment in the everyday requirements and activities required of me, often going above and beyond my expected role.
Timeline
Multi-Site Property Manager
S.L. Nusbaum Realty
02.2021 - Current
Property Manager
Oak Crest Apartments
04.2017 - 09.2020
Maintenance Director
Camden Roofing & Construction
06.2016 - 04.2017
Leasing Consultant
Weinstein Mgmt
01.2009 - 02.2011
High School Diploma -
Path To Glory Christian Academy
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