Summary
Work History
Education
Skills
Timeline
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Megan Ludwig

Charlotte

Summary

Dynamic and results-driven professional with extensive experience as a Store Manager at Express Clothing. Proven expertise in customer service and problem-solving, enhancing client satisfaction and loyalty. Skilled in inventory management and adept at multitasking, consistently exceeding sales targets through strong customer relations and tailored solutions.

Experienced with electrical product sales, fostering client relationships, and ensuring customer satisfaction. Utilizes deep product knowledge and effective communication to drive sales and support client needs. Track record of meeting and exceeding sales targets through strategic planning and collaboration.

Work History

Store Manager

Express Clothing
  • Assisted in daily store operations, ensuring efficient customer service and smooth transactions.
  • Learned inventory management systems to track stock levels and assist with restocking.
  • Supported team in maintaining store cleanliness and organization to enhance shopping experience.
  • Engaged with customers to resolve inquiries and provide product recommendations effectively.
  • Collaborated with staff to implement promotional displays, attracting customer interest and increasing sales potential.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Electrical Sales Representative

Bill Wade & Associates
  • Developed comprehensive product knowledge to assist customers in selecting electrical solutions.
  • Demonstrated adaptability by managing diverse customer inquiries and providing tailored recommendations.
  • Collaborated with team members to streamline sales processes and enhance customer service experiences.
  • Maintained accurate inventory levels, ensuring availability of key electrical products for clients.
  • Assisted in training new staff on product features, sales techniques, and customer engagement strategies.
  • Cultivated strong relationships with clients, resulting in increased repeat business and customer loyalty.
  • Exceeded sales targets through diligent follow-up on leads and maintaining a high level of customer satisfaction.
  • Strengthened relationships with existing accounts by offering additional services or products based on their needs, increasing overall profitability.
  • Built rapport with diverse clientele by understanding their unique needs and preferences, tailoring our offerings accordingly.
  • Demonstrated a proactive approach to problem-solving, identifying potential issues before they arose and implementing effective solutions to ensure a smooth sales process.
  • Increased sales by developing strong relationships with key clients and providing them with customized electrical solutions.

Electrical Outside Sales

Cregger Company Inc.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Communications

Kellogg Community College
Battle Creek, MI

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Express Clothing

Electrical Sales Representative

Bill Wade & Associates

Electrical Outside Sales

Cregger Company Inc.

Communications

Kellogg Community College

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Megan Ludwig