Megan Kane
Raleigh
Summary
Operations professional with commitment to high standards and impactful results. Known for improving operational efficiency and supporting business goals through data-driven decisions. Highly collaborative team player who adapts to changing needs and delivers reliable outcomes. Skilled in data analysis and process optimization.
Overview
9
9
years of professional experience
Work History
Data Analyst
American Tower
01.2023 - Current
- Utilized a 3D modeling application to inspect and assess aerial images of towers and associated assets.
- Ensured data accuracy in internal databases by adhering to company-established thresholds and promptly reporting any detected discrepancies.
- Analyzed and evaluated 1,000+ photographs monthly to identify key asset elements, updating internal systems with precise data.
- Established and maintained strong relationships and cross-functional collaboration with departments, notably Engineering, Network Operations, and Leasing.
Sales Operations Coordinator
Carolina Hurricanes
10.2021 - 07.2022
- Coordinated with the Director, Merchandise & Retail to develop a comprehensive receiving plan, achieving a 28% improvement in order fulfillment speed and accuracy.
- Served as the executive liaison between retail staff and customers to ensure 100% achievement of customer expectations.
- Teamed up with the Web Design Manager to maintain and improve Shopify storefront, leading to a 50% rise in monthly sales and a 30% increase in customer retention.
- Optimized inventory management system by conducting monthly cycle counts and implementing real-time tracking, resulting in a 25% reduction in stock discrepancies.
Director, Retail Operations
USA Baseball
02.2016 - 08.2021
- Implemented an advanced inventory management system, reducing stock discrepancies by 25% and ensuring optimal product availability.
- Developed and executed a predictive scheduling model using historical data, enhancing operational efficiency by 25%.
- Coordinated the end-to-end processing and fulfillment of over 1,000 monthly eCommerce orders, resulting in a 20% increase in customer satisfaction.
- Partnered with the digital media team to conceptualize and execute sales campaigns and social media content, enhancing online traffic.
Education
Bachelor of Science - Sports Management
Coastal Carolina University
Conway, SC05-2015
Skills
- Data visualization and presentation skills
- Data analysis and reporting
- Customer relationship management
- Process optimization
- Communication and collaboration
- Salesforce proficiency and data visualization tools
Timeline
Data Analyst
American Tower
01.2023 - Current
Sales Operations Coordinator
Carolina Hurricanes
10.2021 - 07.2022
Director, Retail Operations
USA Baseball
02.2016 - 08.2021
Bachelor of Science - Sports Management
Coastal Carolina University
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