Megan Brafford
Mount Pleasant
Summary
-Precise Estimator delivers consistently insightful cost projections for projects.
-Resourceful analyzer utilizes various estimation techniques to verify accuracy of relevant cost factors.
-Tactfully relays budget inputs to team for constructing cohesive cost blueprints.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
-Willingness to take on added responsibilities to meet team goals.
-Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level estimator position.
-Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills.
-Ability to handle multiple projects simultaneously with a high degree of accuracy.
-To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Keyholder with more than 5 years of progressive experience.
-Organized, friendly and outgoing with exceptional communication and time management abilities. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.
-Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
-Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
-Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
-Uses independent decision-making skills and sound judgment to positively impact company success.
-Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
-Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
-Hardworking and passionate job seeker with strong organizational skills.
-Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Estimator
Haskells Hardware LLC
01.2022 - 03.2023
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
- Prepared material orders to complete projects on time and within budget.
- Analyzed buildings to prepare estimates for APP work.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Analyzed plans and specifications to identify scope and cost of projects.
- Prepared bids and proposals to submit to clients and secure new business.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
- Evaluated subcontractor bids to obtain best value for projects.
- Monitored project progress to identify and address changes in project scope or budget.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Determined budgets for prospective projects to plan for future expenditures and utilize resources wisely.
- Researched construction cost trends to stay up-to-date with industry developments and changes.
Keyholder Manager
Twin Peaks Restaurants
10.2012 - 03.2023
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Opened and closed 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Tracked, analyzed and reported store sales performance metrics to store manager.
- Trained and mentored new employees.
- Oversaw team of 90+ employees.
- Monitored and restricted access to keys to maintain store security.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Created employee schedules to align coverage with forecasted demands.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained newly hired sales team in upselling techniques.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Submitted reports to senior management to aid in business decision-making and planning.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Bartender
Twin Peaks Restaurants
10.2012 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
Scheduling Coordinator
Haskells Hardware LLC
04.2016 - 11.2017
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Implemented time-blocking and schedule notifications to optimize time management.
- Created and distributed agendas and other materials for scheduled meetings.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Negotiated and secured software and services to streamline and optimize company schedule management.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Kept high average of performance evaluations.
Education
Associate of Arts - Cosmetology
RCCC
Kannapolis, NC06.2008
Skills
- Negotiate Contracts
- Vendor Relationships
- Team Meetings
- Project Estimation and Bidding
- Calculating Cost Factors
- Prepare Documentation
- Efficiency Estimation
- Estimating Demand
- Preparing Estimates
- Quantity Take-Offs
- Cost Proposal Development
- New Construction and Remodeling
- Client Consultations
- Site Visits
- Critical Thinking
- Status Meetings
- Sourcing Requirements
- Bid Proposals
- Obtaining Bids
Timeline
Estimator
Haskells Hardware LLC
01.2022 - 03.2023
Scheduling Coordinator
Haskells Hardware LLC
04.2016 - 11.2017
Keyholder Manager
Twin Peaks Restaurants
10.2012 - 03.2023
Bartender
Twin Peaks Restaurants
10.2012 - 05.2022
Associate of Arts - Cosmetology
RCCC
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