Meg Walker
Boone
Summary
Dynamic, customer-focused professional with a proven ability to create exceptional dining experiences. Strong expertise in menu knowledge and food safety practices, complemented by excellent communication and multitasking skills. Committed to delivering outstanding service while fostering meaningful guest relationships, ensuring every patron leaves with a memorable impression. Passionate about enhancing the overall dining atmosphere and contributing to team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Waitress
Hooters Restaurant
Burlington, NC
01.2025 - 02.2026
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Maintained cleanliness and organization of dining area to create a welcoming environment.
- Participated in promotional events to drive sales and increase customer engagement.
Sales Representative
Noon Solar
Wake Forest, NC
02.2024 - 05.2024
- Demonstrated product features and benefits to enhance customer understanding and drive sales.
- Expanded customer base through networking, door to door advertising, and relationship building.
Crew Member
McDonald's
McLeansville, NC
06.2023 - 08.2023
- Interacted with guests to deliver quality customer service and provide conflict resolution.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Assembled and served meals according to specific guest requirements.
- Processed payments on cash register and counted back bills and change to patrons.
Administrative Assistant
Wilhoit | Allen, Attorneys at Law
Asheboro, NC
05.2022 - 08.2022
- Provided secretarial and office management support.
- Handled incoming calls and directed client communication to appropriate personnel.
- Composed, edited and typed complex documents and reports with job-related software.
- Organized physical and digital files, monitored spreadsheets, faxed reports and scanned documents.
- Scheduled appointments, meetings and events.
- Maintained client records.
Skills
- Customer Service and Rapport
- Verbal and Written Communication
- Guest relations management
- Strong multitasking
- Hospitality service expertise
- Active listening
- Upselling techniques
- Appointment and Meeting Planning
- Document and File Management
- PC Proficient
- Database and Client Management Systems
Accomplishments
- Chosen as NC's 2022 mock trial high school senior to be awarded the M. Gordon Jr. Widenhouse scholarship in recognition of outstanding leadership.
- Mock trial team captain in high school. Earned awards in multiple national competitions for outstanding performance.