Meg Smith
Waynesville
Summary
Experienced and highly trained professional poised to oversee and coordinate dynamic daily office operations and consistently provide top-quality support to executive leaders and clients. Experience in software and technical industries, with focus on systems analysis, support, and upgrades. Solutions-driven, flexible performer with ability to assess organizational “big picture” and concurrently fulfill multiple roles to ensure streamlined, cohesive deliverables. Adept at implementing process and procedure improvements that increase productivity and efficiency while maintaining quality and minimizing costs. Proficient at managing vendors and handling purchasing. Accounting knowledge includes QuickBooks Desktop & Online experience, Investment / Fund Partnership, AP/AR, and review of financial procedures. Strong interpersonal and communication skills include customer communications, delivery presentation, and networking.
Forward-thinking Operations Specialist bringing 30+ years of expertise in Project Management for Maritime Construction, Community Service, Software, Financial Admin, sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Quickbooks online and ERP.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Consultant (Freelance)
TD Tek Info
01.2013 - Current
- Streamline operations by analyzing business processes, identifying opportunities for improvement, and implementing software-based solutions
- Promote company and brand awareness by implementing/managing website and social media tools, including content development/management
- Reduced delivery time and project costs by completely overhauling project sourcing, budgeting, and documentation
- Increased staff productivity and reporting by implementing key software and accounting procedures
- Business sectors: Design, Construction, IT/Software, Education, Law, Legal Marketing, Eldercare, Fine Arts/Jewelry, Non- Profit
Church Administrator
Cashiers United Methodist Church
01.2020 - 01.2021
- Complete administrative activities in support of clergy, staff, volunteer leadership, committees, preschool and physical plant
- Oversee donation/gift administration
- Responsible for accounting, human resources, vendor management, budget process, financial reporting and special projects
- Streamlined administrative procedures and processes
- Planned and coordinated with vendors to update and replace campus alarm service; telephone service, equipment & wiring; audio/visual workstation & server IT systems including wireless and wired internet service
Director of IT & Operations
Law Business Media, LLC (formerly The Metropolitan Corporate Counsel, Inc.)
01.2014 - 01.2017
- Facilitated company acquisition with new owners and founders by overseeing software/hardware implementation, team/employee training, and serving as local office coordinator
- Led digital, online seminar, and print marketing processes by directly managing production, fulfillment, analytics, and reporting
- Supported legacy and new company websites by organizing content and maintenance/support processes (e.g., configuration changes and repairs)
- Provided editorial coordination as needed
- Increased marketing and subscription initial personalized reach by spearheading conversion/management of email marketing software and comprehensive fulfillment management data/software
- Optimized client contact and satisfaction by developing/implementing analytics reports for social media and website activity as related to editorial content and marketing assets
Consultant
Law Business Media, LLC (formerly The Metropolitan Corporate Counsel, Inc.)
01.2003 - 01.2014
- Provided firsthand software training to both remote and in-house staff
- Facilitated streamlined operations by driving database development
- Improved fulfillment services for print production by creating and overseeing a comprehensive database and reporting system
Technology Consultant
Cranford Public Schools, District Technology Office
01.2012 - 01.2013
- Aided students and administration by providing software support, hardware setup/configuration, and process analysis for electronic data/reporting
- Implemented comprehensive data updates and reviewed content
- Delivered technical support to Superintendent, business office, and administrative staff
- Upgraded district emergency contact system by completing a system-wide parent/child emergency contact database update throughout all schools/classrooms; followed-up with families as needed
- Improved curriculum e-texts library and learning management systems via comprehensive review of Board-approved curriculum lists
Assistant Treasurer/Fund Accountant
Round Table Wealth Management, LLC
01.2008 - 01.2012
- Directed office accounting & fund operations by managing treasury and investment partnership accounting, and office technology for wealth management firm with approx
- $1B AUM
- Led administration across four private funds and coordinated Firm reporting, partner distributions, and benefit plan administration
- Provided network, desktop, mobile, and phone system technical support and contracted / managed IT vendors, backup, and server maintenance professionals
- Created tax reporting, fund accounting, and documentation procedures for new private funds; increased productivity business-wide by implementing financial research, server, email, and reporting software
Education
Coursework - Corporate Communications
Seton Hall University
South Orange, NJCoursework - Technology
Kean University
Union, NJCoursework - Management & Computer Science
Fairleigh Dickinson University
Madison, NJBA - Community Studies, Minor in Economics & Management
Ohio Wesleyan University
Delaware, OHSkills
- Problem Resolution
- Internal Communications
- Procedure Development
- Team Support
- Research & Analysis
- Project & Program Management
- Presentation Delivery
- Helpdesk & Software Support
- Budget Monitoring
- Digital Marketing
- Database Management
- Staff Training
- Report Generation
- Contract Administration
- Customer Service
- Website & Social Media Management
- Scheduled Maintenance
Websites
Accomplishments
Experienced and highly trained professional poised to oversee and coordinate dynamic daily office operations and consistently provide top-quality support to executive leaders and clients. Experience in software and technical industries, with focus on systems analysis, support, and upgrades. Solutions-driven, flexible performer with ability to assess organizational “big picture” and concurrently fulfill multiple roles to ensure streamlined, cohesive deliverables. Adept at implementing process and procedure improvements that increase productivity and efficiency while maintaining quality and minimizing costs. Proficient at managing vendors and handling purchasing. Accounting knowledge includes QuickBooks Desktop & Online experience, Investment / Fund Partnership, AP/AR, and review of financial procedures. Strong interpersonal and communication skills include customer communications, delivery presentation, and networking.
- Achieved on-time results by participating with new implementation SAP for organizational tasks.
Certification
- Essentials Series Online - Fundamentals of Digital Analytics, Digital Analytics Association
- Entree Business Program for College Graduates Certificate, Katherine Gibbs School, Montclair, NJ
Affiliations
- Corporate Counsel Business Journal
- Daughters of the American Resolution
- The Episcopal Church in the USA
Languages
English
Native or Bilingual
Finnish
Elementary
French
Limited Working
Interests
- Road Trips
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Fundraising Events
- Participating in fundraising events to support local charities, schools, or community projects
- Interior Design
- I have a passion for photography and editing photos
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Music
Timeline
Church Administrator
Cashiers United Methodist Church
01.2020 - 01.2021
Director of IT & Operations
Law Business Media, LLC (formerly The Metropolitan Corporate Counsel, Inc.)
01.2014 - 01.2017
Business Consultant (Freelance)
TD Tek Info
01.2013 - Current
Technology Consultant
Cranford Public Schools, District Technology Office
01.2012 - 01.2013
Assistant Treasurer/Fund Accountant
Round Table Wealth Management, LLC
01.2008 - 01.2012
Consultant
Law Business Media, LLC (formerly The Metropolitan Corporate Counsel, Inc.)
01.2003 - 01.2014
Coursework - Technology
Kean University
BA - Community Studies, Minor in Economics & Management
Ohio Wesleyan University
Coursework - Corporate Communications
Seton Hall University
Coursework - Management & Computer Science
Fairleigh Dickinson University
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