Me'chelle Champion
Angier
Summary
Self motivated, hardworking and willing to learn new techniques and procedures. Customer service oriented, excellent interpersonal and communication skills. Neat appearance with a very professional attitude. Highly motivated professional with ability to work as a part of team and also with minimal oversight.
Talented professional with several years' experience in preparing, maintaining and anticipating instrument and procedure needs. Expertise the field. Proven leader focused on developing highly collaborative surgical support teams.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Certified Surgical Technologist, labor and deliver
WakeMed Raleigh Campus
Raleigh
06.2023 - Current
- Assisted surgeons during labor and delivery procedures in a high-volume hospital.
- Prepared surgical instruments and ensured sterile field throughout operations.
- Collaborated with nurses to maintain efficient workflow in delivery room settings.
- Educated new staff on surgical protocols and equipment handling procedures.
- Collaborated with healthcare teams to optimize patient care during labor.
- Responded quickly to emergencies such as fetal distress or maternal hemorrhage during surgery.
- Participated in drills for emergency situations such as maternal or fetal distress during labor and delivery.
- Maintained a sterile field by setting up instruments, passing instruments to the surgeon, and ensuring the correct tools were available for each procedure.
- Provided assistance to surgeons, nurses and other medical staff during labor and delivery procedures.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
Owner/CEO
Daycare Owner
Fayetteville
09.2021 - 09.2022
- Supervised and cared for children ages 1yrs old to 8 yrs old.
- Provided a safe, caring, nurturing and stimulating environment in which the children thrived and developed.
- Instructed children in personal cleanliness, and social development.
- Read to children.
- Organized activities of children – games, field trips, educational activities.
- Tended to emotional comfort and well being of the children.
- Prepared craft materials and assisted children in using them.
- Light housekeeping
Lead Teller Supervisor
Wells Fargo
10.2015 - 01.2018
- Greeted customers and made them feel welcome.
- Processed transactions for customers to help them manage their finances.
- Found ways to make financial services more convenient for customers, like assisting them to sign up for online banking services.
- Recommended additional products and services to meet customers’ needs.
- Referred customers to Wells Fargo partners.
- Coached tellers and assisted with transactions.
Pharmacy Tech
Harris Teeter
Clayton
10.2014 - 10.2015
- Took excellent care of customers by satisfying each customers needs, and exceeded expectations.
- Provided excellent customer service to customers.
- Provided customers with a pleasant pharmacy experience.
- Assisted Pharmacists in filling prescriptions, and assisted customers.
- Entered customer information into computer.
- Ordered and received product.
- Checked orders, stocked, performed record keeping and answering phone calls.
- Operating cash register, and providing various services at the pharmacy counter.
- Maintained security and control of all funds in cash register.
- Maintained overall condition of pharmacy department
Cashier
Harris Teeter
Cary
02.2013 - 08.2015
- Assisted customers in person.
- Professionally handled customer inquiries and complaints.
- Processed sales and payments.
- Issued refunds and credits.
- Processed returns and exchanges.
- Balanced sales and receipts.
- Maintained records of all transactions.
- Wrapped merchandise and monitored inventory.
- Assisted with product display and pricing.
IN HOME NANNY
Care.com
Raleigh
01.2011 - 01.2013
- Supervised and cared for children of ages 1 to 8.
- Provided a safe, caring, nurturing and stimulating environment in which the children thrived and developed.
- Instructed children in personal cleanliness and social development.
- Read to children.
- Organized activities of children – games, field trips, educational activities.
- Tended to emotional comfort and well being of children.
- Prepared craft materials and assisted children in using them.
- Light housekeeping
Customer Care Assistant
ACS business processing solutions
Cary
01.2010 - 01.2011
- Responsibilities: Addressed customers inquiries in a timely and accurate manner.
- Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolved complaints.
- Demonstrated ability to log all notes and follow up information accurately.
- Achieved customer satisfaction.
- Products and services sales.
- Maintained up to date data at all times.
- Built customer loyalty by placing follow up calls for customers who reported product issues.
- Completed light administrative functions to include copying and printing documents.
Cashier
Lowes Food
Murfreesboro
01.2008 - 01.2009
- Assisted customers in person.
- Professionally handled customer inquiries, and complaints.
- Processed sales and payments.
- Issued refunds and credits.
- Processed returns and exchanges.
- Balanced sales and receipts.
- Maintained records of all transactions.
- Wrapped merchandise and monitored inventory.
- Assisted with product display and pricing.
Education
Associate Degree in Surgical Technology - Surgical Technology
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
Fayetteville, NC 08.2021 - 05.2023
Surgical Technology -
DURHAM TECHNICAL COMMUNITY COLLEGE
Durham, NCGeneral Studies -
CHOWAN UNIVERSITY
Murfreesboro, NCHigh School Diploma -
FUQUAY VARINA HIGH SCHOOL
VARINA, NC, USSkills
- Sales
- Trainer
- Communications
- Marketing
- Inventory
- Organizational Skills
- Microsoft Office
- Microsoft Excel
- Filing
- Data Entry
- Mastering sterile technique
- Instrument sterilization
- Maintaining a sterile field
- Work under pressure
Certification
CPR/AED, 09/01/22, 09/01/23
Timeline
Certified Surgical Technologist, labor and deliver
WakeMed Raleigh Campus
06.2023 - Current
Owner/CEO
Daycare Owner
09.2021 - 09.2022
Associate Degree in Surgical Technology - Surgical Technology
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
08.2021 - 05.2023
Lead Teller Supervisor
Wells Fargo
10.2015 - 01.2018
Pharmacy Tech
Harris Teeter
10.2014 - 10.2015
Cashier
Harris Teeter
02.2013 - 08.2015
IN HOME NANNY
Care.com
01.2011 - 01.2013
Customer Care Assistant
ACS business processing solutions
01.2010 - 01.2011
Cashier
Lowes Food
01.2008 - 01.2009
Surgical Technology -
DURHAM TECHNICAL COMMUNITY COLLEGE
General Studies -
CHOWAN UNIVERSITY
High School Diploma -
FUQUAY VARINA HIGH SCHOOL