MCKINSEY LADD
Burlington
Summary
Self-driven and hard-working individual with a passion for extending personal care to everyone. Excelled as a patient care coordinator for the past three years, continuously striving to learn and grow while providing excellent customer care. Valuing kindness and harmonious relationships, known for being a dedicated and diligent worker who consistently gives 100% effort. Ultimate goal is to consistently deliver exceptional results and positively contribute to any team or organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hygeine Assistant
Sunrise Dental
08.2024 - 12.2024
- Administered routine dental hygiene procedures and treatments.
- Prepared patient for x-rays and gathered x-ray films.
- Managed hygienist schedules with calendaring software to maintain steady patient flow.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures
- Educated patients on proper oral hygiene techniques, resulting in improved overall oral health.
- Reduced wait times for patients by effectively managing hygiene schedules and appointments.
- Delivered compassionate care to patients with dental anxieties, fostering trust and easing tensions during appointments.
Patient Care Coordinator
Chapel Hill Advanced Dentistry
10.2022 - 08.2024
- Company Overview: Chapel Hill Advanced Dentistry
- Checking patients in and out (Welcoming patients into the office)
- Answering phones, returning calls from voicemails
- Verifying insurance via phone and web, inputting all information into patient database
- Bank transactions for the practice including taking deposits to the bank, entering insurance check and patient patients into system
- Sending out monthly statements, collections
- Making new patient appointments
- Submitting Insurance claims
- Checking claims from previous days
- Reviewing treatment plans with patients and coordinating their treatment
Education
Dental Assistant - Dental Assisting DA I
Accelerated Dental Assisting Academy
Greensboro, NC09.2022
Skills
- Leadership experience
- Communication with team members and customers
- Excellent Problem solving
- Time Management
- Customer service
Certification
- X-ray Certificate
- CPR Certificate
- Dental assisting certificate(DA I)
Timeline
Hygeine Assistant
Sunrise Dental
08.2024 - 12.2024
Patient Care Coordinator
Chapel Hill Advanced Dentistry
10.2022 - 08.2024
Dental Assistant - Dental Assisting DA I
Accelerated Dental Assisting Academy
Similar Profiles
Marixa DiazMarixa Diaz
Dental Assistant at SUNRISE DENTALDental Assistant at SUNRISE DENTAL
Alicia DominguezAlicia Dominguez
Dental Assistant at Sunrise DentalDental Assistant at Sunrise Dental
Meagan RamirezMeagan Ramirez
Dental Insurance Coordinator at Sunrise DentalDental Insurance Coordinator at Sunrise Dental