McKenzie Van Voorhees
Angier
Summary
Goal-driven Veterinary Area Manager and Hospital Manager well-versed in recruiting, training, and managing employees to provide exceptional client and patient focused service. Proven problem solver and excellent communicator. Ready to help a team achieve individual and company goals. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
Work History
Area Manager
SVP/Hilltop Animal Hospital
Fuquay-Varina
08.2023 - Current
- Company Overview: Southern Vet Partners
- Directly manage local veterinary hospital while simultaneously supporting other veterinary hospital managers in my region
- Support needs of Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Effective P&L management including appropriate management of Cost of Goods and labor
- Enhanced team communication by conducting regular staff meetings and providing clear expectations for daily tasks.
- Provided consistent leadership and direction; fostering an environment of teamwork, collaboration, and open communication among staff members.
- Proactive communication with regional leadership and partners within the company
- Southern Vet Partners
Hospital Manager
Riverbark Veterinary Hospitals and Pet Retreat
Fayetteville
04.2021 - 08.2023
- Company Overview: Southern Vet Partners
- Supported needs of the doctors through coaching and execution of appropriate teammate scheduling and maintaining appropriate client schedule
- Supporting hospitals during acquisition/partnership with Southern Vet Partners
- Creating and maintaining a healthy and engaged hospital culture
- Hiring and appropriate staffing of hospital
- Proactively addressing client concerns as they arise
- Meeting and exceeding agreed upon business goals and objectives
- Effective P&L management including appropriate management of Cost of Goods and labor
- Proactive communication with regional leadership and partners within the company
- Southern Vet Partners
Hospital Manager
Patton Chapel Animal Clinic
Birmingham
02.2019 - 04.2021
- Company Overview: Southern Vet Partners
- Successful management of all aspects of people development
- Supporting needs of the Doctors through appropriate staffing and scheduling
- Hiring and appropriate staffing of the hospital
- Partnership with clients, ensuring positive experiences for them and their pets
- Effective P&L management including appropriate management of Cost of Goods and labor
- Southern Vet Partners
Lead Veterinary Assistant
Avondale Animal Hospital
Birmingham
02.2018 - 02.2019
- Company Overview: Southern Vet Partners
- Manage all Veterinary Technicians/Assistants and ensure they were performing their jobs appropriately
- Communicated with hospital leadership and other departments to meet hospital goals and support growth
- Perform all necessary and appropriate duties of a Veterinary Assistant
- Southern Vet Partners
Veterinary Assistant/Inventory Manager
Skyland Animal Hospital
Asheville
10.2016 - 02.2018
- Performed all duties necessary and appropriate of a Veterinary Assistant
- Maintained sufficient inventory levels to meet customer demands at all times.
Veterinary Assistant/Inventory Manager
Animal Hospital North
Hickory
12.2013 - 10.2016
- Performed all duties necessary and appropriate of a Veterinary Assistant
- Maintained sufficient inventory levels to meet customer demands at all times.
Education
Bachelors of Health Science -
Missouri Southern State University
Joplin, Missouri05.2011
Associate of Science - Respiratory Care
Missouri Southern State University
Joplin, Missouri05.2011
Skills
- Operations Management
- Quality Improvement
- Staff Development
- Teamwork and Collaboration
- Effective Communication
- P&L management
- Performance evaluation
- Leadership development
- Change management
- Operational efficiency
- Business development and planning
- Team development
References
- Janet Thrasher, AP Specialist, Avondale Animal Hospital-Southern Vet Partners, (205) 657-5763
- Dr. Will Murray, Lead Veterinarian, Patton Chapel Animal Clinic-Southern Vet Partners, (507) 530-6791
- Julie Papp, Area Manager, Southern Veterinary Partners, (919) 389-0782
Additional References
Available upon request
Timeline
Area Manager
SVP/Hilltop Animal Hospital
08.2023 - Current
Hospital Manager
Riverbark Veterinary Hospitals and Pet Retreat
04.2021 - 08.2023
Hospital Manager
Patton Chapel Animal Clinic
02.2019 - 04.2021
Lead Veterinary Assistant
Avondale Animal Hospital
02.2018 - 02.2019
Veterinary Assistant/Inventory Manager
Skyland Animal Hospital
10.2016 - 02.2018
Veterinary Assistant/Inventory Manager
Animal Hospital North
12.2013 - 10.2016
Bachelors of Health Science -
Missouri Southern State University
Associate of Science - Respiratory Care
Missouri Southern State University