McKenzie Lane
Kenly
Summary
Custom shop associate specializing in customer service and team collaboration. Proven track record of enhancing customer experiences and driving sales through effective product promotion. Skilled in creating custom stickers and innovative hat designs while implementing engaging activities for team members. Committed to delivering affordable and creative solutions that bring ideas to life.
Overview
7
7
years of professional experience
Work History
Custom Shop Associate
Kenly 95 Petro
Kenly
04.2024 - Current
- Assisted customers with product selection and addressed inquiries effectively.
- Collaborated with team members to elevate customer service quality.
- Engaged customers to promote special offers and store promotions, contributing to higher sales during promotional periods.
- Trained new associates on policies and operational procedures.
- Maintained cleanliness and organization of store displays and shelving.
- Restocked merchandise and ensured optimal inventory levels.
- Unloaded incoming inventory and arranged products on shelves.
- Performed daily opening and closing procedures, including cash drawer reconciliation.
Cashier
Nik's Pizza
Kenly
08.2019 - 10.2019
- Engaged with customers to create a welcoming environment during their visits.
- Resolved customer inquiries and issues to enhance satisfaction and loyalty.
- Coordinated with kitchen staff for timely food order preparation, ensuring seamless service.
Education
High School Diploma -
Neuse Charter School
Smithfield, NC03-2024
Skills
- Inventory management
- Cash handling
- Product displays
- Product promotion
- Retail operations
- Sales trend analysis
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Reliability and punctuality
- Patience and empathy
Affiliations
I Draw, animate, and create on my own free time! anything that can grab my attention like designing logo's and making personal items like keychains, hats, and so on!
Timeline
Custom Shop Associate
Kenly 95 Petro
04.2024 - Current
Cashier
Nik's Pizza
08.2019 - 10.2019
High School Diploma -
Neuse Charter School