McKenzie Hebert
Boone
Summary
I have gained customer-focused professionalism at Village Grille, where I excelled in hospitality service and effective multitasking. I have proven my ability to enhance guest experiences through interactive communication and efficient reservation management. I have learned to use online cash registers as well as traditional ones, and I have become proficient in my use of both. I've cleaned every surface imaginable and used nearly every cleaner out there—so there's no need to doubt my ability to get something spotless.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Village Grille
01.2023 - 07.2023
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using digital booking systems.
- Managed To-go orders and curbside pickup interactions
- Assisted in organizing the dining area for optimal guest flow and comfort.
Cashier
Tickle My Tongue Cobbler And Froyo
06.2022 - 11.2022
- Processed customer transactions accurately and efficiently using Clover (Online Transactions)
- Maintained cleanliness and organization of the store while not managing cashier duties
- Assisted customers with product inquiries and provided recommendations for purchases.
- Handled cash, credit, and debit card payments while ensuring security protocols were followed.
Education
Associate of Science - Counseling Psychology
Appalachian State University
Boone, NC12-2027
Skills
- Customer service
- Effective multitasking
- Phone etiquette
- Cleaning and sanitation
- Interactive communication skills
- Payment processing
Certification
- Microsoft Word, PowerPoint, and Excel Certified
Timeline
Hostess
Village Grille
01.2023 - 07.2023
Cashier
Tickle My Tongue Cobbler And Froyo
06.2022 - 11.2022
Associate of Science - Counseling Psychology
Appalachian State University
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