Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Speed

Monroe

Summary

Detail Orientated Program Director with a proven track record excelling in strategic leadership and partnership cultivation. Expert in performance analysis and customer service, successfully enhancing program outreach and effectiveness. Skilled in implementing culturally relevant activities, fostering positive relationships, and driving impactful initiatives that support community development.

Ready to apply 8 years of experience to new professional challenges with growth-oriented organization.

Overview

8
8
years of professional experience

Work History

Program Director of Food Access and Day Camps

Muskegon YMCA
03.2024 - Current
  • Recruited, trained, mentored, and evaluated staff while managing terminations as necessary.
  • Compiled program statistics to evaluate effectiveness and participation rates.
  • Cultivated strategic partnerships to expand program outreach and impact.
  • Implemented culturally relevant activities that support children's developmental needs.
  • Maintained effective communication and positive relationships.

Registered Behavior Technician

Positive Behavior Supports
10.2022 - 03.2024
  • Established a safe, welcoming environment for clients and families.
  • Implemented individualized behavior plans to address specific needs.
  • Tracked target behaviors through systematic observation and documentation.
  • Collaborated with Board Certified Behavior Analyst to review data and strategize program improvements.
  • Facilitated development of life and social skills essential for daily activities.


Park Monitor

TreeRunner Adventure Park
06.2020 - 11.2022
  • Greeted guests as they arrived and facilitated safe climbing practices.
  • Watched areas to anticipate problems and intervened to prevent accidents.
  • Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.

Barista

Dunkin' Donuts
09.2017 - 01.2019
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.

Education

Bachelor of Arts - Psychology

Grand Valley State University
Allendale, MI
05-2023

Bachelor of Arts - Environmental Sustainability

Grand Valley State University
Allendale, MI
05-2023

Skills

  • Strategic leadership
  • Customer service experience
  • Performance standards and analysis
  • Point-of-sale system

Timeline

Program Director of Food Access and Day Camps

Muskegon YMCA
03.2024 - Current

Registered Behavior Technician

Positive Behavior Supports
10.2022 - 03.2024

Park Monitor

TreeRunner Adventure Park
06.2020 - 11.2022

Barista

Dunkin' Donuts
09.2017 - 01.2019

Bachelor of Arts - Psychology

Grand Valley State University

Bachelor of Arts - Environmental Sustainability

Grand Valley State University

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McKenna Speed