M’Chaelah Edwards
Charlotte
Summary
Motivated and detail-oriented professional with a proven ability to manage risk, improve processes, and deliver consistent results in fast-paced environments. Recognized for reliability, problem-solving abilities, dedication to delivering high-quality results, and my commitment to continuous improvement and exceeding performance expectations.
Overview
12
12
years of professional experience
Work History
GFX Trade Control Analyst; Officer
Bank of America
07.2024 - Current
- Led cross-regional communication to resolve complex settlement issues across EMEA, APAC, and AMRS.
- Perform daily reconciliation of FX positions and cash accounts, reducing aged breaks and exposure.
- Support end-to-end lifecycle management of Global FX trades, ensuring timely validation, booking accuracy, and settlement across multiple currencies.
- Acting as SME for FX Products, providing guidance to new team members.
- Assisted in automation initiatives and system enhancements to reduce manual intervention and improve trade booking accuracy.
- Streamlined trade investigation workflows, retrieved blanket approvals from trading, improving break resolution time and enhancing overall team efficiency.
- Escalated high-risk or time-sensitive issues to management while maintaining SLA adherence.
FX Derivatives and Documentation Intern
Bank of America
01.2024 - 07.2024
- Partnered with legal, risk, and operations teams to reconcile documentation discrepancies and streamline onboarding processes.
- Conducted data analysis on trade exposure and collateral reporting using Excel to support daily risk monitoring
- Liaised with Platinum clients and financial advisors to aid in timely receipt of FX Contracts.
Fulfillment Associate
Amazon
11.2023 - 12.2023
- Organized packages approved for delivery into an assortment of bags.
- Provided delivery drivers with carts containing bags with organized packages and carts with oversized packages.
- Assisted in the removal of packages not approved for delivery.
- Assisted in prepping warehouse for following shift cycle.
Parcel Deliverer
MAD STATS Logistics
11.2022 - 06.2023
- Ensured prompt and professional delivery services for Amazon, promoting transparency of operations.
- Coordinated timely transport of retail products and high-value merchandise, adhering to industry regulations, company policies and best practices always.
- Worked directly with clients, personally overseeing successful deliveries to businesses and residencies.
- Interfaced with dispatch management team, maintaining route knowledge, and obtaining client feedback.
Assistant Manager
Uptown Cheapskate
09.2021 - 06.2023
- Contributed to key aspects of operations specializing in apparel, accessories, and footwear, promoting consistency of products.
- Trained and supervised associates, tracking productivity and sales performance to ensure attainment of corporate revenue targets.
- Led orientation sessions for new employees, outlining company policies and client service standards.
- Consistently promoted the highest caliber of client service on behalf of fast-growing company.
- Oversaw setup and merchandising of in-store displays, promoting seasonal product offerings to maximize sales.
- Company specializing in apparel, accessories, and footwear.
Nanny
Self Employed
03.2014 - 08.2022
- Continuously ensured optimal health and safety for infants, newborns, toddlers, preschoolers, elementary-aged youth, teenagers, and adults, always delivering the highest caliber of care.
- Planned fun and educational activities on behalf of Families, consistently promoting progress towards developmental milestones.
- Managed daily activities and schedules, ensuring timely completion of tasks and appointments.
- Promoted optimal health and safety for multiple children, fostering cooperative learning to help youth face challenges and meet developmental milestones.
- Facilitated optimal exploration and understanding of topics, promoting literacy, academic development, playful exploration, and social engagement.
- Oversaw household inventory of grocery items and supplies, consistently promoting adherence to budgetary guidelines while ensuring the highest quality of ingredients.
- Worked with doctors and physical therapists to promote children's progress towards developmental milestones.
Education
Certificate - Business Analytics
Road to Hire
Charlotte, NC06.2023
Associate's Degree - Biology
Central Piedmont Community College
Charlotte, NC05.2018
Skills
- Calendar Management
- Training Initiatives
- Communication
- Customer Service
- Leadership
- Problem Solving
- Organization
- Time Management
- Adaptability
- Teamwork
- Proficient in MS Word
- Proficient in MS Teams
- Proficient in Canva
- Proficient in Slack
- Proficient in Zoom
- Proficient in MS Excel
- Proficient in Tableau
- Proficient in MS PowerPoint
Timeline
GFX Trade Control Analyst; Officer
Bank of America
07.2024 - Current
FX Derivatives and Documentation Intern
Bank of America
01.2024 - 07.2024
Fulfillment Associate
Amazon
11.2023 - 12.2023
Parcel Deliverer
MAD STATS Logistics
11.2022 - 06.2023
Assistant Manager
Uptown Cheapskate
09.2021 - 06.2023
Nanny
Self Employed
03.2014 - 08.2022
Associate's Degree - Biology
Central Piedmont Community College
Certificate - Business Analytics
Road to Hire