MAYA DULANEY
ASHEVILLE
Summary
Motivated and goal-oriented former student-athlete with a Bachelor's degree in Business and a strong interest in sales and marketing. Known for creativity, adaptability, and a team-first mindset developed through years of athletic and academic discipline. Eager to contribute fresh ideas, strong communication skills, and a competitive drive to a dynamic sales or marketing team.
Overview
3
3
years of professional experience
Work History
Teller/Customer Service Representative
Park National Bank
07.2024 - Current
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Educated customers on use of banking website and mobile apps.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Shift Supervisor
CVS Healthcare
01.2024 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures.
Marketing Intern
Devil's Foot Beverage LLC
01.2024 - 05.2024
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Enhanced social media engagement through regular posting and audience interaction.
Sales Associate
Belk
11.2022 - 05.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Business Management
University of North Carolina Asheville
Asheville, NC05-2024
Skills
- Customer Service
- Work Ethic
- Professionalism
- Product Promotion
- Leadership
- Fraud Detection & Risk Management
- Customer Relationship Building
- Microsoft Office Suite
- Core Banking Systems
- Teller Software
- Document Management Systems
- Operational Oversight
- Marketing knowledge
- Marketing campaign development
Timeline
Teller/Customer Service Representative
Park National Bank
07.2024 - Current
Shift Supervisor
CVS Healthcare
01.2024 - 07.2024
Marketing Intern
Devil's Foot Beverage LLC
01.2024 - 05.2024
Sales Associate
Belk
11.2022 - 05.2023
Bachelor of Science - Business Management
University of North Carolina Asheville
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