Maximillian DeFord
Oak Ridge
Summary
Dynamic professional with a proven track record at Chick-fil-A, excelling in customer service and relationship building. Adept at analyzing issues and implementing creative solutions, I fostered repeat business through effective communication and personalized recommendations, significantly enhancing customer satisfaction and sales. Self-directed and team-oriented, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
FOH General
Chick-fil-A
07.2022 - Current
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Built relationships with customers to encourage repeat business.
- Proven ability to develop and implement creative solutions to complex problems.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Campbell University
Buies Creek, NC05-2025
Skills
- Customer service
- Self-Directed
- Verbal communication
- Customer relations
- Relationship building
- Team building
Timeline
FOH General
Chick-fil-A
07.2022 - Current
High School Diploma -
Campbell University
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