Mauro Gonzalez
Charlotte
Summary
Versatile and results-oriented professional with a proven track record at Mecklenburg County Health Dept, excelling in bilingual communication and time management. Expert in Microsoft Office and accounts payable, I significantly enhanced operational efficiency and financial integrity. Skilled in navigating high-pressure environments, my leadership in office management and customer service stands out.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Admin Assistant
Mecklenburg County Health Dept
Charlotte
11.2023 - Current
- Provide comprehensive administrative support to department staff, coordinating schedules, managing correspondence, and maintaining confidential records to ensure efficient operation within the Mecklenburg County Health Department
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Utilized specialized software applications related to the job role.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
Manager
COZUMEL MEXICAN RESTAURANT
Statesville
08.1997 - 11.2023
- Oversee staff performance, ensuring optimal customer service, while proficiently handling cash and maintaining financial records
- Administer hiring, training, and termination processes to maintain a competent workforce and execute administrative tasks effectively
- Assigned work and monitored performance of project personnel.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Owner Assistant, Accounts Payable Clerk
Carrier Transicold Mid-Atlantic
Charlotte
09.2018 - 05.2019
- Managed accounts payable processes, including invoice receipt, documentation attachment, approvals routing, G/L coding, and check run execution
- Ensured accurate reconciliation of vendor statements with corresponding invoices, maintaining financial integrity
- Administered employee benefits processing, encompassing dental, health, and disability plans
- Facilitated office operations by handling supply orders, fielding telephone inquiries, and coordinating email and mail communications
Education
ASSOCIATE - ACCOUNTING
MITCHELL COMMUNITY COLLEGE
Statesville, NC05.2014
ASSOCIATE - BUSINESS ADMINISTRATION
MITCHELL COMMUNITY COLLEGE
Statesville, NC05.2007
Skills
- Speak and Write in Spanish and English
- Ability to Work Under Pressure
- Time Management
- Inventory Management
- Proficient in Microsoft Office
- Knowledgeable With Accounts Payable
- Restaurant Management
- Bank Reconciliation
- Journal Entries
- Office Management
- General Ledger Accounting
- Account Reconciliation
- Balance Sheet Reconciliation
- Filing
- Research
- Check processing
- Certified in 10-key
- Administrative support specialist
- Data accuracy
- Document verification
Certification
Notary Public
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Admin Assistant
Mecklenburg County Health Dept
11.2023 - Current
Owner Assistant, Accounts Payable Clerk
Carrier Transicold Mid-Atlantic
09.2018 - 05.2019
Manager
COZUMEL MEXICAN RESTAURANT
08.1997 - 11.2023
ASSOCIATE - ACCOUNTING
MITCHELL COMMUNITY COLLEGE
ASSOCIATE - BUSINESS ADMINISTRATION
MITCHELL COMMUNITY COLLEGE
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