Maurice Keith
Durham
Summary
Experienced food service professional with a strong track record in cost control and optimal staffing to enhance operational efficiency. Proven ability to build relationships with clients and community members while maintaining high standards of food quality and hygiene. Expertise in diverse food preparation and customer service tasks, consistently recognized for speed and accuracy in order fulfillment. Strong organizational skills and ability to thrive under pressure contribute to positive team dynamics and overall service excellence.
Overview
12
12
years of professional experience
Work History
Food Service Worker
VA Medical Hospital
Durham
11.2025 - Current
- Prepared and served nutritious meals for veterans and hospital staff.
- Maintained cleanliness and sanitation in food preparation areas.
- Collaborated with dietary staff to meet special dietary needs of patients.
- Operated kitchen equipment safely and effectively during food preparation.
- Provided excellent customer service to patients, visitors, and staff members.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Experience in understanding and adhering to dietary restrictions for patients. IDDSI diet, clear liquid diet, low-sodium diet, diabetic diet, and therapeutic diet.
- Prepared and served meals in accordance with dietary guidelines.
- Maintained cleanliness and sanitation of kitchen and dining areas.
- Followed safety protocols while operating kitchen equipment and utensils.
- Performed variety of duties related to food service.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prepared beverages such as coffee, tea, soda.
Warehouse Package Handler
Fed Ex
Durham
07.2024 - 10.2025
- Executed efficient package sorting processes, enhancing delivery timelines and reducing errors by 12%.
- Identified and resolved logistical challenges, improving operational efficiency and minimizing processing delays.
- Collaborated with team to streamline workflow, boosting overall productivity.
- Maintained accurate inventory documentation, ensuring seamless tracking and minimizing discrepancies.
- Coordinated with team to optimize loading procedures, contributing to faster turnaround times and improved safety.
- Analyzed workflow patterns to identify bottlenecks, implementing solutions for measurable improvements in package handling.
- Promoted a positive team atmosphere, encouraging open communication and collaboration among colleagues.
- Operated machinery safely, maintaining equipment and minimizing downtime.
Warehouse Associate
ADUSA Distribution, LLC
Butner
01.2021 - 07.2024
- Implement safety protocols to enhance workplace security and reduce incidents.
- Optimize product stacking to improve storage capacity.
- Operate machinery to boost production efficiency.
- processes, leading to noticeable gains in order accuracy and reduced stock discrepancies.
- Coordinated with cross-functional teams to enhance operational efficiency, ensuring timely deliveries and improved packaging protocols.
- Maintained precise records of inventory and shipments ensuring adherence to safety standards and enhancing audit preparednesss.
- Fostered a positive work environment through teamwork, contributing to enhanced team morale and collaboration.
- Enhanced safety protocols, leading to a significant reduction in workplace incidents and fostering a culture of security.
Food Service Worker
Wake Med Hospital
Raleigh
04.2014 - 11.2020
- Executed efficient order processing systems, reducing wait times and increasing customer satisfaction.
- Oversaw food preparation and packaging to ensure quality and efficiency.
- Maintained cleanliness in dining areas to improve guest experiences.
- Managed cashier duties, ensuring accurate daily financial reporting.
- Engaged customers to create a welcoming atmosphere and strengthen brand loyalty.
- Coordinated training sessions for new team members to elevate service quality.
- Monitored food safety practices to ensure compliance with health standards.
- Experienced with IDDSI diets.
- Delivered food to patients in a timely manner.
- Experience in understanding and adhering to dietary restrictions for patients. IDDSI diet, clear liquid diet, low-sodium diet, diabetic diet, and therapeutic diet.
- Properly stored all leftover food items after each shift.
- Assisted in the preparation of food items according to recipes and instructions.
Education
Culinary Arts -
Durham Technical Community College
Durham01.2014
Skills
- Safety training and compliance
- Microsoft Office proficiency
- Effective communication
- Customer service excellence
- Inventory and order management
- Team leadership
- Shipping and logistics
- Warehouse optimization
- Risk management
- Data entry accuracy
- Quality assurance
- Food safety standards
- Dietary awareness
- Workstation efficiency
- Dishwashing techniques
- COVID-19 protocols adherence
- Attention to detail
- Food service trends awareness
- Heavy lifting capacity
- Food handling standards
- Customer feedback analysis
- Safe food handling practices
References
- Julie.Heidecker Operations Manager,N&FS 919-286-0411, Julie.Heidecker@va.gov
- Dawn Hart Dietetic Tech, 919-286-0411 ext.4108 , Dawn.Hart@va.gov
- Andre Peters Production Manager, N&FS 919-286-0411, Andre.Peters@va.gov
Timeline
Food Service Worker
VA Medical Hospital
11.2025 - Current
Warehouse Package Handler
Fed Ex
07.2024 - 10.2025
Warehouse Associate
ADUSA Distribution, LLC
01.2021 - 07.2024
Food Service Worker
Wake Med Hospital
04.2014 - 11.2020
Culinary Arts -
Durham Technical Community College