Shift Leader
- Motivated team members to deliver quality service while promoting a positive and collaborative work environment.
- Delegated tasks, communicated expectations, and directed workflows to improve performance.
- Managed daily operations with awareness of employee and customer needs.
- Enforced company policies and safety procedures to maintain workplace standards.
- Resolved escalated customer and employee concerns through effective communication and problem-solving.
- Conducted opening and closing procedures while maintaining operational accuracy.
- Led team meetings to discuss goals, performance expectations, and operational improvements.
- Ensured compliance with OSHA regulations and PPE requirements.
