Mattie Kunz
Huntersville,NC
Summary
Lead Hospitality Specialist with a proven track record at The Melting Pot, excelling in customer service and event coordination. Enhanced merchandise sales while training staff to elevate service standards. Skilled in multitasking and fostering a welcoming atmosphere, ensuring memorable experiences for guests.
Overview
2
2
years of professional experience
Work History
Hospitality Specialist
The Melting Pot Restaurants Inc.
Huntersville, NC
03.2024 - Current
- Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Coordinated special events, ensuring seamless execution and memorable experiences for all attendees.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Top Hospitality Specialist for sales of upgraded dining packages for guests.
- Trained new staff on company policies, service standards, and menu offerings, enhancing team performance.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06-2026
Skills
- Positive attitude
- Customer service
- Multitasking and organization
- Front office operations
Timeline
Hospitality Specialist
The Melting Pot Restaurants Inc.
03.2024 - Current
High School Diploma -
William Amos Hough High School