Matthew J. Chin
Wake Forest
Summary
Senior Business Technology Leader offering 30-years of progressive leadership experience in driving strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.
Overview
38
38
years of professional experience
Work History
Head of Infrastructure
ADVANCE AUTO PARTS
01.2020 - Current
- Lead global team of 150+engineers in transformation and support of technologies supporting stores, distribution centers and corporate support centers.
- Accountable for annual capital and expense budgets of $30M and $40M, respectively.
- Developed and executed 3-year technology strategy and roadmap focused on improving stability, expanding to global team and transforming from an on-premise, legacy infrastructure to hybrid cloud.
- Adept at driving change and improving business value via large-scale enterprise projects such as network transformation, data center exits and cloud governance.
- Transformed store network with SD-WAN and SASE to improve resiliency and stability by 30%.
- Closed two data centers by migrating applications and infrastructure to the cloud saving over $4M/yr. in annual operating costs.
- Instituted Cloud Center of Excellence and FinOps capability to improve overall cloud governance and optimize cloud usage, which reduced annual cloud costs by over $2M annually.
- Negotiated multiple contracts with vendor partners to deliver technology needs and manage to budget, e.g., saved $18M over 3 years on re-negotiation of managed network services contract.
- Build strong bench and team by empowering team members and employing servant leadership style.
- Foster work culture of collaboration and inclusion for high team member engagement (5% above benchmark) and low turnover (less than 5% over 3 years).
Senior Director, Global Technology Infrastructure
LOWE'S COMPANIES
01.2018 - 12.2019
- Responsible for global team of 100+ engineers in the engineering, delivery and maintenance of over 3000 Corporate UNIX(AIX/Linux) servers, 3200+ Corporate Windows servers, 25,000+ workstations and 110,000+ mobile devices across Lowe's stores, distribution centers, corporate support centers and data centers.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
Expatriate Senior Director, Infrastructure & Ops
LOWE'S COMPANIES
01.2016 - 01.2018
- Led the growth of Lowe's Global In-house/Innovation Center (GIC) by building leaders, recruiting talent, establishing global processes and bridging cultures.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
Director, Customer Operations
LOWE'S COMPANIES
01.2014 - 01.2016
- Drove improvements to overall IT Business Analysis (BA) Practice and managed capacity, demand and performance of IT Project Managers, Quality Assurance Engineers and IT Business Analysts that implemented technologies for Lowe's stores and supply chain operations.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Director, Enterprise PMO and Strategy
LOWE'S COMPANIES
01.2011 - 01.2013
- Drove overall program execution, managed stakeholder expectations, mitigated risks, tracked and resolved issues, and ensured program goals were met within the agreed upon budget and schedule.
Director, HR and Corporate Applications
LOWE'S COMPANIES
01.2008 - 01.2010
- Led the IT business relationship, application development and maintenance support for Corporate HR, Real Estate, Legal, Audit, Quality, Risk Management and Corporate Affairs organizations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Director, Business Relationship and PMO
LOWE'S COMPANIES
01.2006 - 01.2008
- Directed a team of 13 persons in managing Lowe's financial technology portfolio with an average $25 million IT capital budget and a $665K expense budget.
Associate Director, Business Relationship Management
THE GILLETTE COMPANY / PROCTER & GAMBLE CO.
01.1998 - 01.2006
- Partnered with Gillette's Business Unit Presidents and 325+ professionals in the use of technology to improve marketing systems, information sharing, knowledge management and workplace efficiencies.
Division Head, Special Protection Division
U.S. ARMY NATICK RESEARCH, DEVELOPMENT & ENGINEERING
01.1987 - 01.1998
- Directed 23 engineers/scientists with an annual budget of over $7MM in the research, development and application of advanced material technologies.
Education
Master of Science - Management of Technology
MIT SLOAN SCHOOL OF MANAGEMENT
Cambridge, MAMaster of Science - Engineering Management
NORTHEASTERN UNIVERSITY
Boston, MABachelor of Science - Chemical Engineering
UNIVERSITY OF NEW HAMPSHIRE
Durham, NHSkills
- Strategic Planning
- Stakeholder Relations
- Collaborative Leadership
- Program and Project Management
- Data Center to Cloud Transformation
- Budget Management
- Vendor and Contract Management
- Global Team Building and Motivation
- Core Values Management
- Key Performance Indicators
- Culture Transformation
Conference Speaker
- ORACLE OPENWORLD, SAN FRANCISCO, CA (co-presenter with Infosys), San Francisco, CA, “Using a Customization Decision Framework for PeopleSoft HR ERP Re-implementation”
- INTERNATIONAL INSTITUTE OF BUSINESS ANALYSTS, LAS VEGAS, NV, Las Vegas, NV, “Crawl, Walk and Then Run! Taking First Steps in Building a Successful IT BA Practice in Large, Complex Organizations”
Publications
MIT SLOAN SCHOOL OF MANAGEMENT, Cambridge, MA, Master’s Thesis: “A Framework for Understanding the Importance of Business Core Competencies in Technology Organizations”
Hobbies and Interests
Passion for global traveling, cultural cooking, playing tennis & golf, financial investing, tackling home improvement projects, speaking conversational Spanish and serving as an MIT Sloan Mentor.
Languages
Spanish
Professional Working
Italian
Limited Working
Chinese (Cantonese)
Elementary
Timeline
Head of Infrastructure
ADVANCE AUTO PARTS
01.2020 - Current
Senior Director, Global Technology Infrastructure
LOWE'S COMPANIES
01.2018 - 12.2019
Expatriate Senior Director, Infrastructure & Ops
LOWE'S COMPANIES
01.2016 - 01.2018
Director, Customer Operations
LOWE'S COMPANIES
01.2014 - 01.2016
Director, Enterprise PMO and Strategy
LOWE'S COMPANIES
01.2011 - 01.2013
Director, HR and Corporate Applications
LOWE'S COMPANIES
01.2008 - 01.2010
Director, Business Relationship and PMO
LOWE'S COMPANIES
01.2006 - 01.2008
Associate Director, Business Relationship Management
THE GILLETTE COMPANY / PROCTER & GAMBLE CO.
01.1998 - 01.2006
Division Head, Special Protection Division
U.S. ARMY NATICK RESEARCH, DEVELOPMENT & ENGINEERING
01.1987 - 01.1998
Master of Science - Management of Technology
MIT SLOAN SCHOOL OF MANAGEMENT
Master of Science - Engineering Management
NORTHEASTERN UNIVERSITY
Bachelor of Science - Chemical Engineering
UNIVERSITY OF NEW HAMPSHIRE
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